the global Customer Care BPO market size is projected to reach USD 90.03 billion by 2029

This report studies the Customer Care BPO, Customer Care BPO is a subset of outsourcing that involves the contracting of the operations and responsibilities of Customer Care business process to a third-party service provider.

The Customer Care BPO market covers Onshore Outsourcing, Offshore Outsourcing, etc. The typical players include Teleperformance SA, Convergys, Arvato, Sykes Enterprises, Atento, TeleTech Holdings, Serco, Acticall (Sitel), etc.

According to the new market research report “Global Customer Care BPO Market Report 2023-2029”, published by GlobalInfoResearch, the global Customer Care BPO market size is projected to reach USD 90.03 billion by 2029, at a CAGR of 5.9% during the forecast period.

• Global Customer Care BPO MarketSize(US$ Million), 2018-2029

Source: GlobalInfoResearch, “Global Customer Care BPO Market 2023 by Manufacturers, Regions, Type and Application, Forecast to 2029”.

• Global Customer Care BPO Top16Players Ranking and Market Share（Based on data of 2021, Continually updated）

Source: GlobalInfoResearch, “Global Customer Care BPO Market 2023 by Manufacturers, Regions, Type and Application, Forecast to 2029”.

The global key manufacturers of Customer Care BPO include Teleperformance SA, Alorica, Convergys, Arvato, Sykes Enterprises, TeleTech Holdings, Webhelp, Atento, Serco, Transcom, etc. In 2021, the global top five players had a share approximately 22.0% in terms of revenue.

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