Global Unified Communication as a Service (UCaaS) Supply, Demand and Key Producers, 2023-2029

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Published Date: 29 Jan 2023

Category: Internet & Communication

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Description
Table of Contents
Table of Figures
Research Methodology
Related Reports
Product Tags

Description

Unified communications as a service (UCaaS) is a category of "as a service" or "cloud" delivery mechanisms for enterprise communications. Similar to platform as a service (PaaS, where data center capacity is made available to an enterprise on a consumption model from a service provider), with UCaaS, unified communications services can be made available from the cloud to enterprises.

This report studies the global Unified Communication as a Service (UCaaS) demand, key companies, and key regions.

This report is a detailed and comprehensive analysis of the world market for Unified Communication as a Service (UCaaS), and provides market size (US$ million) and Year-over-Year (YoY) growth, considering 2022 as the base year. This report explores demand trends and competition, as well as details the characteristics of Unified Communication as a Service (UCaaS) that contribute to its increasing demand across many markets.

The global Unified Communication as a Service (UCaaS) market size is expected to reach $ 10330 million by 2029, rising at a market growth of 13.7% CAGR during the forecast period (2023-2029).

Highlights and key features of the study
Global Unified Communication as a Service (UCaaS) total market, 2018-2029, (USD Million)
Global Unified Communication as a Service (UCaaS) total market by region & country, CAGR, 2018-2029, (USD Million)
U.S. VS China: Unified Communication as a Service (UCaaS) total market, key domestic companies and share, (USD Million)
Global Unified Communication as a Service (UCaaS) revenue by player and market share 2018-2023, (USD Million)
Global Unified Communication as a Service (UCaaS) total market by Type, CAGR, 2018-2029, (USD Million)
Global Unified Communication as a Service (UCaaS) total market by Application, CAGR, 2018-2029, (USD Million)
This reports profiles major players in the global Unified Communication as a Service (UCaaS) market based on the following parameters – company overview, revenue, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include Microsoft, RingCentral, Comcast, 8x8, Cisco, Google, LogMeIn, Mitel and Fuze, etc.

This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals, COVID-19 and Russia-Ukraine War Influence.

Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the World Unified Communication as a Service (UCaaS) market
Detailed Segmentation:
Each section contains quantitative market data including market by value (US$ Millions), by player, by regions, by Type, and by Application. Data is given for the years 2018-2029 by year with 2022 as the base year, 2023 as the estimate year, and 2024-2029 as the forecast year.

Global Unified Communication as a Service (UCaaS) Market, By Region:
    United States
    China
    Europe
    Japan
    South Korea
    ASEAN
    India
    Rest of World

Global Unified Communication as a Service (UCaaS) Market, Segmentation by Type
    Public Cloud
    Private Cloud

Global Unified Communication as a Service (UCaaS) Market, Segmentation by Application
    Large Enterprises
    Small and Medium Enterprises (SMEs)

Companies Profiled:
    Microsoft
    RingCentral
    Comcast
    8x8
    Cisco
    Google
    LogMeIn
    Mitel
    Fuze
    DialPad
    Vonage
    Windstream
    StarBlue
    Verizon
    Intrado
    BT
    Orange S.A.
    Tata Communications
    Zoom
    Wildix
    Unify
    Nextiva
    NTT Communications
    Masergy
    Avaya
    PanTerra Networks
    NEC
    Voyant
    CenturyLink

Key Questions Answered
1. How big is the global Unified Communication as a Service (UCaaS) market?
2. What is the demand of the global Unified Communication as a Service (UCaaS) market?
3. What is the year over year growth of the global Unified Communication as a Service (UCaaS) market?
4. What is the total value of the global Unified Communication as a Service (UCaaS) market?
5. Who are the major players in the global Unified Communication as a Service (UCaaS) market?
6. What are the growth factors driving the market demand?

Table of Contents

1 Supply Summary
    1.1 Unified Communication as a Service (UCaaS) Introduction
    1.2 World Unified Communication as a Service (UCaaS) Market Size & Forecast (2018 & 2022 & 2029)
    1.3 World Unified Communication as a Service (UCaaS) Total Market by Region (by Headquarter Location)
        1.3.1 World Unified Communication as a Service (UCaaS) Market Size by Region (2018-2029), (by Headquarter Location)
        1.3.2 United States Unified Communication as a Service (UCaaS) Market Size (2018-2029)
        1.3.3 China Unified Communication as a Service (UCaaS) Market Size (2018-2029)
        1.3.4 Europe Unified Communication as a Service (UCaaS) Market Size (2018-2029)
        1.3.5 Japan Unified Communication as a Service (UCaaS) Market Size (2018-2029)
        1.3.6 South Korea Unified Communication as a Service (UCaaS) Market Size (2018-2029)
        1.3.7 ASEAN Unified Communication as a Service (UCaaS) Market Size (2018-2029)
        1.3.8 India Unified Communication as a Service (UCaaS) Market Size (2018-2029)
    1.4 Market Drivers, Restraints and Trends
        1.4.1 Unified Communication as a Service (UCaaS) Market Drivers
        1.4.2 Factors Affecting Demand
        1.4.3 Unified Communication as a Service (UCaaS) Major Market Trends
    1.5 Influence of COVID-19 and Russia-Ukraine War
        1.5.1 Influence of COVID-19
        1.5.2 Influence of Russia-Ukraine War

2 Demand Summary
    2.1 World Unified Communication as a Service (UCaaS) Consumption Value (2018-2029)
    2.2 World Unified Communication as a Service (UCaaS) Consumption Value by Region
        2.2.1 World Unified Communication as a Service (UCaaS) Consumption Value by Region (2018-2023)
        2.2.2 World Unified Communication as a Service (UCaaS) Consumption Value Forecast by Region (2024-2029)
    2.3 United States Unified Communication as a Service (UCaaS) Consumption Value (2018-2029)
    2.4 China Unified Communication as a Service (UCaaS) Consumption Value (2018-2029)
    2.5 Europe Unified Communication as a Service (UCaaS) Consumption Value (2018-2029)
    2.6 Japan Unified Communication as a Service (UCaaS) Consumption Value (2018-2029)
    2.7 South Korea Unified Communication as a Service (UCaaS) Consumption Value (2018-2029)
    2.8 ASEAN Unified Communication as a Service (UCaaS) Consumption Value (2018-2029)
    2.9 India Unified Communication as a Service (UCaaS) Consumption Value (2018-2029)

3 World Unified Communication as a Service (UCaaS) Companies Competitive Analysis
    3.1 World Unified Communication as a Service (UCaaS) Revenue by Player (2018-2023)
    3.2 Industry Rank and Concentration Rate (CR)
        3.2.1 Global Unified Communication as a Service (UCaaS) Industry Rank of Major Players
        3.2.2 Global Concentration Ratios (CR4) for Unified Communication as a Service (UCaaS) in 2022
        3.2.3 Global Concentration Ratios (CR8) for Unified Communication as a Service (UCaaS) in 2022
    3.3 Unified Communication as a Service (UCaaS) Company Evaluation Quadrant
    3.4 Unified Communication as a Service (UCaaS) Market: Overall Company Footprint Analysis
        3.4.1 Unified Communication as a Service (UCaaS) Market: Region Footprint
        3.4.2 Unified Communication as a Service (UCaaS) Market: Company Product Type Footprint
        3.4.3 Unified Communication as a Service (UCaaS) Market: Company Product Application Footprint
    3.5 Competitive Environment
        3.5.1 Historical Structure of the Industry
        3.5.2 Barriers of Market Entry
        3.5.3 Factors of Competition
    3.6 Mergers, Acquisitions Activity

4 United States VS China VS Rest of the World (by Headquarter Location)
    4.1 United States VS China: Unified Communication as a Service (UCaaS) Revenue Comparison (by Headquarter Location)
        4.1.1 United States VS China: Unified Communication as a Service (UCaaS) Market Size Comparison (2018 & 2022 & 2029) (by Headquarter Location)
        4.1.2 United States VS China: Unified Communication as a Service (UCaaS) Revenue Market Share Comparison (2018 & 2022 & 2029)
    4.2 United States Based Companies VS China Based Companies: Unified Communication as a Service (UCaaS) Consumption Value Comparison
        4.2.1 United States VS China: Unified Communication as a Service (UCaaS) Consumption Value Comparison (2018 & 2022 & 2029)
        4.2.2 United States VS China: Unified Communication as a Service (UCaaS) Consumption Value Market Share Comparison (2018 & 2022 & 2029)
    4.3 United States Based Unified Communication as a Service (UCaaS) Companies and Market Share, 2018-2023
        4.3.1 United States Based Unified Communication as a Service (UCaaS) Companies, Headquarters (States, Country)
        4.3.2 United States Based Companies Unified Communication as a Service (UCaaS) Revenue, (2018-2023)
    4.4 China Based Companies Unified Communication as a Service (UCaaS) Revenue and Market Share, 2018-2023
        4.4.1 China Based Unified Communication as a Service (UCaaS) Companies, Company Headquarters (Province, Country)
        4.4.2 China Based Companies Unified Communication as a Service (UCaaS) Revenue, (2018-2023)
    4.5 Rest of World Based Unified Communication as a Service (UCaaS) Companies and Market Share, 2018-2023
        4.5.1 Rest of World Based Unified Communication as a Service (UCaaS) Companies, Headquarters (States, Country)
        4.5.2 Rest of World Based Companies Unified Communication as a Service (UCaaS) Revenue, (2018-2023)

5 Market Analysis by Type
    5.1 World Unified Communication as a Service (UCaaS) Market Size Overview by Type: 2018 VS 2022 VS 2029
    5.2 Segment Introduction by Type
        5.2.1 Public Cloud
        5.2.2 Private Cloud
    5.3 Market Segment by Type
        5.3.1 World Unified Communication as a Service (UCaaS) Market Size by Type (2018-2023)
        5.3.2 World Unified Communication as a Service (UCaaS) Market Size by Type (2024-2029)
        5.3.3 World Unified Communication as a Service (UCaaS) Market Size Market Share by Type (2018-2029)

6 Market Analysis by Application
    6.1 World Unified Communication as a Service (UCaaS) Market Size Overview by Application: 2018 VS 2022 VS 2029
    6.2 Segment Introduction by Application
        6.2.1 Large Enterprises
        6.2.2 Small and Medium Enterprises (SMEs)
    6.3 Market Segment by Application
        6.3.1 World Unified Communication as a Service (UCaaS) Market Size by Application (2018-2023)
        6.3.2 World Unified Communication as a Service (UCaaS) Market Size by Application (2024-2029)
        6.3.3 World Unified Communication as a Service (UCaaS) Market Size by Application (2018-2029)

7 Company Profiles
    7.1 Microsoft
        7.1.1 Microsoft Details
        7.1.2 Microsoft Major Business
        7.1.3 Microsoft Unified Communication as a Service (UCaaS) Product and Services
        7.1.4 Microsoft Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.1.5 Microsoft Recent Developments/Updates
        7.1.6 Microsoft Competitive Strengths & Weaknesses
    7.2 RingCentral
        7.2.1 RingCentral Details
        7.2.2 RingCentral Major Business
        7.2.3 RingCentral Unified Communication as a Service (UCaaS) Product and Services
        7.2.4 RingCentral Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.2.5 RingCentral Recent Developments/Updates
        7.2.6 RingCentral Competitive Strengths & Weaknesses
    7.3 Comcast
        7.3.1 Comcast Details
        7.3.2 Comcast Major Business
        7.3.3 Comcast Unified Communication as a Service (UCaaS) Product and Services
        7.3.4 Comcast Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.3.5 Comcast Recent Developments/Updates
        7.3.6 Comcast Competitive Strengths & Weaknesses
    7.4 8x8
        7.4.1 8x8 Details
        7.4.2 8x8 Major Business
        7.4.3 8x8 Unified Communication as a Service (UCaaS) Product and Services
        7.4.4 8x8 Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.4.5 8x8 Recent Developments/Updates
        7.4.6 8x8 Competitive Strengths & Weaknesses
    7.5 Cisco
        7.5.1 Cisco Details
        7.5.2 Cisco Major Business
        7.5.3 Cisco Unified Communication as a Service (UCaaS) Product and Services
        7.5.4 Cisco Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.5.5 Cisco Recent Developments/Updates
        7.5.6 Cisco Competitive Strengths & Weaknesses
    7.6 Google
        7.6.1 Google Details
        7.6.2 Google Major Business
        7.6.3 Google Unified Communication as a Service (UCaaS) Product and Services
        7.6.4 Google Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.6.5 Google Recent Developments/Updates
        7.6.6 Google Competitive Strengths & Weaknesses
    7.7 LogMeIn
        7.7.1 LogMeIn Details
        7.7.2 LogMeIn Major Business
        7.7.3 LogMeIn Unified Communication as a Service (UCaaS) Product and Services
        7.7.4 LogMeIn Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.7.5 LogMeIn Recent Developments/Updates
        7.7.6 LogMeIn Competitive Strengths & Weaknesses
    7.8 Mitel
        7.8.1 Mitel Details
        7.8.2 Mitel Major Business
        7.8.3 Mitel Unified Communication as a Service (UCaaS) Product and Services
        7.8.4 Mitel Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.8.5 Mitel Recent Developments/Updates
        7.8.6 Mitel Competitive Strengths & Weaknesses
    7.9 Fuze
        7.9.1 Fuze Details
        7.9.2 Fuze Major Business
        7.9.3 Fuze Unified Communication as a Service (UCaaS) Product and Services
        7.9.4 Fuze Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.9.5 Fuze Recent Developments/Updates
        7.9.6 Fuze Competitive Strengths & Weaknesses
    7.10 DialPad
        7.10.1 DialPad Details
        7.10.2 DialPad Major Business
        7.10.3 DialPad Unified Communication as a Service (UCaaS) Product and Services
        7.10.4 DialPad Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.10.5 DialPad Recent Developments/Updates
        7.10.6 DialPad Competitive Strengths & Weaknesses
    7.11 Vonage
        7.11.1 Vonage Details
        7.11.2 Vonage Major Business
        7.11.3 Vonage Unified Communication as a Service (UCaaS) Product and Services
        7.11.4 Vonage Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.11.5 Vonage Recent Developments/Updates
        7.11.6 Vonage Competitive Strengths & Weaknesses
    7.12 Windstream
        7.12.1 Windstream Details
        7.12.2 Windstream Major Business
        7.12.3 Windstream Unified Communication as a Service (UCaaS) Product and Services
        7.12.4 Windstream Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.12.5 Windstream Recent Developments/Updates
        7.12.6 Windstream Competitive Strengths & Weaknesses
    7.13 StarBlue
        7.13.1 StarBlue Details
        7.13.2 StarBlue Major Business
        7.13.3 StarBlue Unified Communication as a Service (UCaaS) Product and Services
        7.13.4 StarBlue Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.13.5 StarBlue Recent Developments/Updates
        7.13.6 StarBlue Competitive Strengths & Weaknesses
    7.14 Verizon
        7.14.1 Verizon Details
        7.14.2 Verizon Major Business
        7.14.3 Verizon Unified Communication as a Service (UCaaS) Product and Services
        7.14.4 Verizon Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.14.5 Verizon Recent Developments/Updates
        7.14.6 Verizon Competitive Strengths & Weaknesses
    7.15 Intrado
        7.15.1 Intrado Details
        7.15.2 Intrado Major Business
        7.15.3 Intrado Unified Communication as a Service (UCaaS) Product and Services
        7.15.4 Intrado Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.15.5 Intrado Recent Developments/Updates
        7.15.6 Intrado Competitive Strengths & Weaknesses
    7.16 BT
        7.16.1 BT Details
        7.16.2 BT Major Business
        7.16.3 BT Unified Communication as a Service (UCaaS) Product and Services
        7.16.4 BT Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.16.5 BT Recent Developments/Updates
        7.16.6 BT Competitive Strengths & Weaknesses
    7.17 Orange S.A.
        7.17.1 Orange S.A. Details
        7.17.2 Orange S.A. Major Business
        7.17.3 Orange S.A. Unified Communication as a Service (UCaaS) Product and Services
        7.17.4 Orange S.A. Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.17.5 Orange S.A. Recent Developments/Updates
        7.17.6 Orange S.A. Competitive Strengths & Weaknesses
    7.18 Tata Communications
        7.18.1 Tata Communications Details
        7.18.2 Tata Communications Major Business
        7.18.3 Tata Communications Unified Communication as a Service (UCaaS) Product and Services
        7.18.4 Tata Communications Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.18.5 Tata Communications Recent Developments/Updates
        7.18.6 Tata Communications Competitive Strengths & Weaknesses
    7.19 Zoom
        7.19.1 Zoom Details
        7.19.2 Zoom Major Business
        7.19.3 Zoom Unified Communication as a Service (UCaaS) Product and Services
        7.19.4 Zoom Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.19.5 Zoom Recent Developments/Updates
        7.19.6 Zoom Competitive Strengths & Weaknesses
    7.20 Wildix
        7.20.1 Wildix Details
        7.20.2 Wildix Major Business
        7.20.3 Wildix Unified Communication as a Service (UCaaS) Product and Services
        7.20.4 Wildix Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.20.5 Wildix Recent Developments/Updates
        7.20.6 Wildix Competitive Strengths & Weaknesses
    7.21 Unify
        7.21.1 Unify Details
        7.21.2 Unify Major Business
        7.21.3 Unify Unified Communication as a Service (UCaaS) Product and Services
        7.21.4 Unify Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.21.5 Unify Recent Developments/Updates
        7.21.6 Unify Competitive Strengths & Weaknesses
    7.22 Nextiva
        7.22.1 Nextiva Details
        7.22.2 Nextiva Major Business
        7.22.3 Nextiva Unified Communication as a Service (UCaaS) Product and Services
        7.22.4 Nextiva Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.22.5 Nextiva Recent Developments/Updates
        7.22.6 Nextiva Competitive Strengths & Weaknesses
    7.23 NTT Communications
        7.23.1 NTT Communications Details
        7.23.2 NTT Communications Major Business
        7.23.3 NTT Communications Unified Communication as a Service (UCaaS) Product and Services
        7.23.4 NTT Communications Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.23.5 NTT Communications Recent Developments/Updates
        7.23.6 NTT Communications Competitive Strengths & Weaknesses
    7.24 Masergy
        7.24.1 Masergy Details
        7.24.2 Masergy Major Business
        7.24.3 Masergy Unified Communication as a Service (UCaaS) Product and Services
        7.24.4 Masergy Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.24.5 Masergy Recent Developments/Updates
        7.24.6 Masergy Competitive Strengths & Weaknesses
    7.25 Avaya
        7.25.1 Avaya Details
        7.25.2 Avaya Major Business
        7.25.3 Avaya Unified Communication as a Service (UCaaS) Product and Services
        7.25.4 Avaya Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.25.5 Avaya Recent Developments/Updates
        7.25.6 Avaya Competitive Strengths & Weaknesses
    7.26 PanTerra Networks
        7.26.1 PanTerra Networks Details
        7.26.2 PanTerra Networks Major Business
        7.26.3 PanTerra Networks Unified Communication as a Service (UCaaS) Product and Services
        7.26.4 PanTerra Networks Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.26.5 PanTerra Networks Recent Developments/Updates
        7.26.6 PanTerra Networks Competitive Strengths & Weaknesses
    7.27 NEC
        7.27.1 NEC Details
        7.27.2 NEC Major Business
        7.27.3 NEC Unified Communication as a Service (UCaaS) Product and Services
        7.27.4 NEC Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.27.5 NEC Recent Developments/Updates
        7.27.6 NEC Competitive Strengths & Weaknesses
    7.28 Voyant
        7.28.1 Voyant Details
        7.28.2 Voyant Major Business
        7.28.3 Voyant Unified Communication as a Service (UCaaS) Product and Services
        7.28.4 Voyant Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.28.5 Voyant Recent Developments/Updates
        7.28.6 Voyant Competitive Strengths & Weaknesses
    7.29 CenturyLink
        7.29.1 CenturyLink Details
        7.29.2 CenturyLink Major Business
        7.29.3 CenturyLink Unified Communication as a Service (UCaaS) Product and Services
        7.29.4 CenturyLink Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023)
        7.29.5 CenturyLink Recent Developments/Updates
        7.29.6 CenturyLink Competitive Strengths & Weaknesses

8 Industry Chain Analysis
    8.1 Unified Communication as a Service (UCaaS) Industry Chain
    8.2 Unified Communication as a Service (UCaaS) Upstream Analysis
    8.3 Unified Communication as a Service (UCaaS) Midstream Analysis
    8.4 Unified Communication as a Service (UCaaS) Downstream Analysis

9 Research Findings and Conclusion

10 Appendix
    10.1 Methodology
    10.2 Research Process and Data Source
    10.3 Disclaimer

Table of Figures

List of Tables
    Table 1. World Unified Communication as a Service (UCaaS) Revenue by Region (2018, 2022 and 2029) & (USD Million), (by Headquarter Location)
    Table 2. World Unified Communication as a Service (UCaaS) Revenue by Region (2018-2023) & (USD Million), (by Headquarter Location)
    Table 3. World Unified Communication as a Service (UCaaS) Revenue by Region (2024-2029) & (USD Million), (by Headquarter Location)
    Table 4. World Unified Communication as a Service (UCaaS) Revenue Market Share by Region (2018-2023), (by Headquarter Location)
    Table 5. World Unified Communication as a Service (UCaaS) Revenue Market Share by Region (2024-2029), (by Headquarter Location)
    Table 6. Major Market Trends
    Table 7. World Unified Communication as a Service (UCaaS) Consumption Value Growth Rate Forecast by Region (2018 & 2022 & 2029) & (USD Million)
    Table 8. World Unified Communication as a Service (UCaaS) Consumption Value by Region (2018-2023) & (USD Million)
    Table 9. World Unified Communication as a Service (UCaaS) Consumption Value Forecast by Region (2024-2029) & (USD Million)
    Table 10. World Unified Communication as a Service (UCaaS) Revenue by Player (2018-2023) & (USD Million)
    Table 11. Revenue Market Share of Key Unified Communication as a Service (UCaaS) Players in 2022
    Table 12. World Unified Communication as a Service (UCaaS) Industry Rank of Major Player, Based on Revenue in 2022
    Table 13. Global Unified Communication as a Service (UCaaS) Company Evaluation Quadrant
    Table 14. Head Office of Key Unified Communication as a Service (UCaaS) Player
    Table 15. Unified Communication as a Service (UCaaS) Market: Company Product Type Footprint
    Table 16. Unified Communication as a Service (UCaaS) Market: Company Product Application Footprint
    Table 17. Unified Communication as a Service (UCaaS) Mergers & Acquisitions Activity
    Table 18. United States VS China Unified Communication as a Service (UCaaS) Market Size Comparison, (2018 & 2022 & 2029) & (USD Million)
    Table 19. United States VS China Unified Communication as a Service (UCaaS) Consumption Value Comparison, (2018 & 2022 & 2029) & (USD Million)
    Table 20. United States Based Unified Communication as a Service (UCaaS) Companies, Headquarters (States, Country)
    Table 21. United States Based Companies Unified Communication as a Service (UCaaS) Revenue, (2018-2023) & (USD Million)
    Table 22. United States Based Companies Unified Communication as a Service (UCaaS) Revenue Market Share (2018-2023)
    Table 23. China Based Unified Communication as a Service (UCaaS) Companies, Headquarters (Province, Country)
    Table 24. China Based Companies Unified Communication as a Service (UCaaS) Revenue, (2018-2023) & (USD Million)
    Table 25. China Based Companies Unified Communication as a Service (UCaaS) Revenue Market Share (2018-2023)
    Table 26. Rest of World Based Unified Communication as a Service (UCaaS) Companies, Headquarters (States, Country)
    Table 27. Rest of World Based Companies Unified Communication as a Service (UCaaS) Revenue, (2018-2023) & (USD Million)
    Table 28. Rest of World Based Companies Unified Communication as a Service (UCaaS) Revenue Market Share (2018-2023)
    Table 29. World Unified Communication as a Service (UCaaS) Market Size by Type, (USD Million), 2018 & 2022 & 2029
    Table 30. World Unified Communication as a Service (UCaaS) Market Size by Type (2018-2023) & (USD Million)
    Table 31. World Unified Communication as a Service (UCaaS) Market Size by Type (2024-2029) & (USD Million)
    Table 32. World Unified Communication as a Service (UCaaS) Market Size by Application, (USD Million), 2018 & 2022 & 2029
    Table 33. World Unified Communication as a Service (UCaaS) Market Size by Application (2018-2023) & (USD Million)
    Table 34. World Unified Communication as a Service (UCaaS) Market Size by Application (2024-2029) & (USD Million)
    Table 35. Microsoft Basic Information, Area Served and Competitors
    Table 36. Microsoft Major Business
    Table 37. Microsoft Unified Communication as a Service (UCaaS) Product and Services
    Table 38. Microsoft Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 39. Microsoft Recent Developments/Updates
    Table 40. Microsoft Competitive Strengths & Weaknesses
    Table 41. RingCentral Basic Information, Area Served and Competitors
    Table 42. RingCentral Major Business
    Table 43. RingCentral Unified Communication as a Service (UCaaS) Product and Services
    Table 44. RingCentral Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 45. RingCentral Recent Developments/Updates
    Table 46. RingCentral Competitive Strengths & Weaknesses
    Table 47. Comcast Basic Information, Area Served and Competitors
    Table 48. Comcast Major Business
    Table 49. Comcast Unified Communication as a Service (UCaaS) Product and Services
    Table 50. Comcast Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 51. Comcast Recent Developments/Updates
    Table 52. Comcast Competitive Strengths & Weaknesses
    Table 53. 8x8 Basic Information, Area Served and Competitors
    Table 54. 8x8 Major Business
    Table 55. 8x8 Unified Communication as a Service (UCaaS) Product and Services
    Table 56. 8x8 Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 57. 8x8 Recent Developments/Updates
    Table 58. 8x8 Competitive Strengths & Weaknesses
    Table 59. Cisco Basic Information, Area Served and Competitors
    Table 60. Cisco Major Business
    Table 61. Cisco Unified Communication as a Service (UCaaS) Product and Services
    Table 62. Cisco Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 63. Cisco Recent Developments/Updates
    Table 64. Cisco Competitive Strengths & Weaknesses
    Table 65. Google Basic Information, Area Served and Competitors
    Table 66. Google Major Business
    Table 67. Google Unified Communication as a Service (UCaaS) Product and Services
    Table 68. Google Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 69. Google Recent Developments/Updates
    Table 70. Google Competitive Strengths & Weaknesses
    Table 71. LogMeIn Basic Information, Area Served and Competitors
    Table 72. LogMeIn Major Business
    Table 73. LogMeIn Unified Communication as a Service (UCaaS) Product and Services
    Table 74. LogMeIn Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 75. LogMeIn Recent Developments/Updates
    Table 76. LogMeIn Competitive Strengths & Weaknesses
    Table 77. Mitel Basic Information, Area Served and Competitors
    Table 78. Mitel Major Business
    Table 79. Mitel Unified Communication as a Service (UCaaS) Product and Services
    Table 80. Mitel Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 81. Mitel Recent Developments/Updates
    Table 82. Mitel Competitive Strengths & Weaknesses
    Table 83. Fuze Basic Information, Area Served and Competitors
    Table 84. Fuze Major Business
    Table 85. Fuze Unified Communication as a Service (UCaaS) Product and Services
    Table 86. Fuze Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 87. Fuze Recent Developments/Updates
    Table 88. Fuze Competitive Strengths & Weaknesses
    Table 89. DialPad Basic Information, Area Served and Competitors
    Table 90. DialPad Major Business
    Table 91. DialPad Unified Communication as a Service (UCaaS) Product and Services
    Table 92. DialPad Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 93. DialPad Recent Developments/Updates
    Table 94. DialPad Competitive Strengths & Weaknesses
    Table 95. Vonage Basic Information, Area Served and Competitors
    Table 96. Vonage Major Business
    Table 97. Vonage Unified Communication as a Service (UCaaS) Product and Services
    Table 98. Vonage Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 99. Vonage Recent Developments/Updates
    Table 100. Vonage Competitive Strengths & Weaknesses
    Table 101. Windstream Basic Information, Area Served and Competitors
    Table 102. Windstream Major Business
    Table 103. Windstream Unified Communication as a Service (UCaaS) Product and Services
    Table 104. Windstream Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 105. Windstream Recent Developments/Updates
    Table 106. Windstream Competitive Strengths & Weaknesses
    Table 107. StarBlue Basic Information, Area Served and Competitors
    Table 108. StarBlue Major Business
    Table 109. StarBlue Unified Communication as a Service (UCaaS) Product and Services
    Table 110. StarBlue Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 111. StarBlue Recent Developments/Updates
    Table 112. StarBlue Competitive Strengths & Weaknesses
    Table 113. Verizon Basic Information, Area Served and Competitors
    Table 114. Verizon Major Business
    Table 115. Verizon Unified Communication as a Service (UCaaS) Product and Services
    Table 116. Verizon Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 117. Verizon Recent Developments/Updates
    Table 118. Verizon Competitive Strengths & Weaknesses
    Table 119. Intrado Basic Information, Area Served and Competitors
    Table 120. Intrado Major Business
    Table 121. Intrado Unified Communication as a Service (UCaaS) Product and Services
    Table 122. Intrado Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 123. Intrado Recent Developments/Updates
    Table 124. Intrado Competitive Strengths & Weaknesses
    Table 125. BT Basic Information, Area Served and Competitors
    Table 126. BT Major Business
    Table 127. BT Unified Communication as a Service (UCaaS) Product and Services
    Table 128. BT Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 129. BT Recent Developments/Updates
    Table 130. BT Competitive Strengths & Weaknesses
    Table 131. Orange S.A. Basic Information, Area Served and Competitors
    Table 132. Orange S.A. Major Business
    Table 133. Orange S.A. Unified Communication as a Service (UCaaS) Product and Services
    Table 134. Orange S.A. Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 135. Orange S.A. Recent Developments/Updates
    Table 136. Orange S.A. Competitive Strengths & Weaknesses
    Table 137. Tata Communications Basic Information, Area Served and Competitors
    Table 138. Tata Communications Major Business
    Table 139. Tata Communications Unified Communication as a Service (UCaaS) Product and Services
    Table 140. Tata Communications Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 141. Tata Communications Recent Developments/Updates
    Table 142. Tata Communications Competitive Strengths & Weaknesses
    Table 143. Zoom Basic Information, Area Served and Competitors
    Table 144. Zoom Major Business
    Table 145. Zoom Unified Communication as a Service (UCaaS) Product and Services
    Table 146. Zoom Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 147. Zoom Recent Developments/Updates
    Table 148. Zoom Competitive Strengths & Weaknesses
    Table 149. Wildix Basic Information, Area Served and Competitors
    Table 150. Wildix Major Business
    Table 151. Wildix Unified Communication as a Service (UCaaS) Product and Services
    Table 152. Wildix Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 153. Wildix Recent Developments/Updates
    Table 154. Wildix Competitive Strengths & Weaknesses
    Table 155. Unify Basic Information, Area Served and Competitors
    Table 156. Unify Major Business
    Table 157. Unify Unified Communication as a Service (UCaaS) Product and Services
    Table 158. Unify Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 159. Unify Recent Developments/Updates
    Table 160. Unify Competitive Strengths & Weaknesses
    Table 161. Nextiva Basic Information, Area Served and Competitors
    Table 162. Nextiva Major Business
    Table 163. Nextiva Unified Communication as a Service (UCaaS) Product and Services
    Table 164. Nextiva Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 165. Nextiva Recent Developments/Updates
    Table 166. Nextiva Competitive Strengths & Weaknesses
    Table 167. NTT Communications Basic Information, Area Served and Competitors
    Table 168. NTT Communications Major Business
    Table 169. NTT Communications Unified Communication as a Service (UCaaS) Product and Services
    Table 170. NTT Communications Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 171. NTT Communications Recent Developments/Updates
    Table 172. NTT Communications Competitive Strengths & Weaknesses
    Table 173. Masergy Basic Information, Area Served and Competitors
    Table 174. Masergy Major Business
    Table 175. Masergy Unified Communication as a Service (UCaaS) Product and Services
    Table 176. Masergy Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 177. Masergy Recent Developments/Updates
    Table 178. Masergy Competitive Strengths & Weaknesses
    Table 179. Avaya Basic Information, Area Served and Competitors
    Table 180. Avaya Major Business
    Table 181. Avaya Unified Communication as a Service (UCaaS) Product and Services
    Table 182. Avaya Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 183. Avaya Recent Developments/Updates
    Table 184. Avaya Competitive Strengths & Weaknesses
    Table 185. PanTerra Networks Basic Information, Area Served and Competitors
    Table 186. PanTerra Networks Major Business
    Table 187. PanTerra Networks Unified Communication as a Service (UCaaS) Product and Services
    Table 188. PanTerra Networks Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 189. PanTerra Networks Recent Developments/Updates
    Table 190. PanTerra Networks Competitive Strengths & Weaknesses
    Table 191. NEC Basic Information, Area Served and Competitors
    Table 192. NEC Major Business
    Table 193. NEC Unified Communication as a Service (UCaaS) Product and Services
    Table 194. NEC Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 195. NEC Recent Developments/Updates
    Table 196. NEC Competitive Strengths & Weaknesses
    Table 197. Voyant Basic Information, Area Served and Competitors
    Table 198. Voyant Major Business
    Table 199. Voyant Unified Communication as a Service (UCaaS) Product and Services
    Table 200. Voyant Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 201. Voyant Recent Developments/Updates
    Table 202. CenturyLink Basic Information, Area Served and Competitors
    Table 203. CenturyLinkMajor Business
    Table 204. CenturyLink Unified Communication as a Service (UCaaS) Product and Services
    Table 205. CenturyLink Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
    Table 206. Global Key Players of Unified Communication as a Service (UCaaS) Upstream (Raw Materials)
    Table 207. Unified Communication as a Service (UCaaS) Typical Customers
List of Figure
    Figure 1. Unified Communication as a Service (UCaaS) Picture
    Figure 2. World Unified Communication as a Service (UCaaS) Total Market Size: 2018 & 2022 & 2029, (USD Million)
    Figure 3. World Unified Communication as a Service (UCaaS) Total Market Size (2018-2029) & (USD Million)
    Figure 4. World Unified Communication as a Service (UCaaS) Revenue Market Share by Region (2018, 2022 and 2029) & (USD Million) , (by Headquarter Location)
    Figure 5. World Unified Communication as a Service (UCaaS) Revenue Market Share by Region (2018-2029), (by Headquarter Location)
    Figure 6. United States Based Company Unified Communication as a Service (UCaaS) Revenue (2018-2029) & (USD Million)
    Figure 7. China Based Company Unified Communication as a Service (UCaaS) Revenue (2018-2029) & (USD Million)
    Figure 8. Europe Based Company Unified Communication as a Service (UCaaS) Revenue (2018-2029) & (USD Million)
    Figure 9. Japan Based Company Unified Communication as a Service (UCaaS) Revenue (2018-2029) & (USD Million)
    Figure 10. South Korea Based Company Unified Communication as a Service (UCaaS) Revenue (2018-2029) & (USD Million)
    Figure 11. ASEAN Based Company Unified Communication as a Service (UCaaS) Revenue (2018-2029) & (USD Million)
    Figure 12. India Based Company Unified Communication as a Service (UCaaS) Revenue (2018-2029) & (USD Million)
    Figure 13. Unified Communication as a Service (UCaaS) Market Drivers
    Figure 14. Factors Affecting Demand
    Figure 15. World Unified Communication as a Service (UCaaS) Consumption Value (2018-2029) & (USD Million)
    Figure 16. World Unified Communication as a Service (UCaaS) Consumption Value Market Share by Region (2018-2029)
    Figure 17. United States Unified Communication as a Service (UCaaS) Consumption Value (2018-2029) & (USD Million)
    Figure 18. China Unified Communication as a Service (UCaaS) Consumption Value (2018-2029) & (USD Million)
    Figure 19. Europe Unified Communication as a Service (UCaaS) Consumption Value (2018-2029) & (USD Million)
    Figure 20. Japan Unified Communication as a Service (UCaaS) Consumption Value (2018-2029) & (USD Million)
    Figure 21. South Korea Unified Communication as a Service (UCaaS) Consumption Value (2018-2029) & (USD Million)
    Figure 22. ASEAN Unified Communication as a Service (UCaaS) Consumption Value (2018-2029) & (USD Million)
    Figure 23. India Unified Communication as a Service (UCaaS) Consumption Value (2018-2029) & (USD Million)
    Figure 24. Producer Shipments of Unified Communication as a Service (UCaaS) by Player Revenue ($MM) and Market Share (%): 2022
    Figure 25. Global Four-firm Concentration Ratios (CR4) for Unified Communication as a Service (UCaaS) Markets in 2022
    Figure 26. Global Four-firm Concentration Ratios (CR8) for Unified Communication as a Service (UCaaS) Markets in 2022
    Figure 27. United States VS China: Unified Communication as a Service (UCaaS) Revenue Market Share Comparison (2018 & 2022 & 2029)
    Figure 28. United States VS China: Unified Communication as a Service (UCaaS) Consumption Value Market Share Comparison (2018 & 2022 & 2029)
    Figure 29. World Unified Communication as a Service (UCaaS) Market Size by Type, (USD Million), 2018 & 2022 & 2029
    Figure 30. World Unified Communication as a Service (UCaaS) Market Size Market Share by Type in 2022
    Figure 31. Public Cloud
    Figure 32. Private Cloud
    Figure 33. World Unified Communication as a Service (UCaaS) Market Size Market Share by Type (2018-2029)
    Figure 34. World Unified Communication as a Service (UCaaS) Market Size by Application, (USD Million), 2018 & 2022 & 2029
    Figure 35. World Unified Communication as a Service (UCaaS) Market Size Market Share by Application in 2022
    Figure 36. Large Enterprises
    Figure 37. Small and Medium Enterprises (SMEs)
    Figure 38. Unified Communication as a Service (UCaaS) Industrial Chain
    Figure 39. Methodology
    Figure 40. Research Process and Data Source

Research Methodology

Client Requirements

Review and analyze client requirements

Discussion of all the project requirements and queries

Flexibility Check

Project Feasibility Analysis

Finalizing tentative research programme

Structuring project proposal with scope, timeline, and costs

Analyzing Market Dynamics

Determination of key drivers, restraints, challenge, and opportunity

Identifies market needs and trends

Market Size Estimation & Forecast

Estimation of historical data based on secondary and primary data

Anticipating market recast by assigning weightage to market forces (drivers, restraints, opportunities)

Freezing historical and forecast market size estimations based on evolution, trends, outlook, and strategies

Consideration of geography, region-specific product/service demand for region segments

Consideration of product utilization rates, product demand outlook for segments by application or end-user.

Data Source

Secondary Source
Data collections from annual reports, presentations,associations, journals, analyst reports, paid database, press releases, blogs, newsletters,and GIR repositories.

Primary Source
Research discussion with manufacturers, distributors, suppliers, end user, industry experts to verify insights.

Validation and
triangulation of
secondary and primary source.

Collection of data

Cumulating and collating the essential qualitative and quantitative data

Generation of report in client requested format by research analysts

Reviews by expert analysts

Final quality check

Clarifying queries

Receiving feedback

Ensuring satisfaction

01 Identification of data

This step involves identification of several primary and secondary data research sources, including Global Info Research's internal data sources. The primary sources consist of in-depth discussions and interviews with policy makers, industry experts, and data evaluators, whereas secondary sources include a thorough study of market journals, press releases, annual reports, and government and non-government agencies websites.
02 Evaluation of Market Dynamic

This phase includes a detailed evaluation of several factors that are likely to affect the market dynamics. It involves a comprehensive assessment of major market pain points, drivers, and trends. It also comprises a detailed study of research plans and methodology.
03 Collection of Data

This process consists of gathering data, accessing proprietary databases, and reaching out to key industry participants that operate in the market across the value chain. It also involves studying several patterns in the historical data and comparing it with the current scenario.
04 Collaboration of Data

This stage involves the validation of data and arrival at actual statistics, and evolution of the market over the years. It entails the study and analyzes various segments and verticals of the market. An impact analysis is also performed to observe which factors will affect the market in the next few years.
05 Verification and Analysis

This is the final stage, which involves both quantity and quality checks. Although the process of data verification is an integral part of the research process, all data points and statistics and figures are re-checked to uphold their authenticity and validity.

Related Reports

Global Unified Communication as a Service (UCaaS) Market 2023 by Company, Regions, Type and Application, Forecast to 2029

Global Unified Communication as a Service (UCaaS) Market 2023 by Company, Regions, Type and Application, Forecast to 2029

date 02 Jan 2023

date Internet & Communication

Unified communications as a service (UCaaS) is a category of "as a service" or "cloud" delivery mechanisms for enterprise communications. Similar to platform as a service (PaaS, where data center capacity is made available to an enterprise on a consumption model from a service provider), with UCaaS, unified communications services can be made available from the cloud to enterprises.

Global Unified Communication as a Service (UCaaS) Market 2024 by Company, Regions, Type and Application, Forecast to 2030

Global Unified Communication as a Service (UCaaS) Market 2024 by Company, Regions, Type and Application, Forecast to 2030

date 02 Jan 2024

date Internet & Communication

According to our (Global Info Research) latest study, the global Unified Communication as a Service (UCaaS) market size was valued at USD 4209.6 million in 2023 and is forecast to a readjusted size of USD 10330 million by 2030 with a CAGR of 13.7% during review period.

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