Global Customer Review Management Software Market 2024 by Company, Regions, Type and Application, Forecast to 2030

Page: 151

Published Date: 23 Oct 2024

Category: Service & Software

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Description
Table of Contents
Table of Figures
Research Methodology
Companies Mentioned
Related Reports
Product Tags

Description

Customer Review Management software helps businesses with collecting testimonials and reviews, responding to negative feedback, and improving customer perception of the product or service that the business offers.

According to our (Global Info Research) latest study, the global Customer Review Management Software market size was valued at US$ 408 million in 2023 and is forecast to a readjusted size of USD 1034 million by 2030 with a CAGR of 13.9% during review period.

Many players in Customer Review Management Software industry are relatively new and have been in the industry for about 10 years. Thanks to the rapid growth of e-commerce, many players have grown rapidly. Many businesses specialize or only focus on SME business, helping them manage numerous customer reviews on different channels such as Google, Yelp and Facebook, in order to provide a better customer experience and increase sales.

The global Customer Review Management Software market is dominated by companies from United States, Americas took about 62% of the global market size, U.S. only took about 51% of the global market.

Top three players occupy for over 27% market share. Yotpo, Trustpilot, Podium, Sprinklr, Thryv, Weave, Birdeye, SpotOn, SOCi, Vendasta, Kenect, Chatmeter, ReviewTrackers, BrightLocal, Broadly etc. are the key players of this industry, Top 10 players hold about 55% of the global market size.

This report is a detailed and comprehensive analysis for global Customer Review Management Software market. Both quantitative and qualitative analyses are presented by company, by region & country, by Type and by Application. As the market is constantly changing, this report explores the competition, supply and demand trends, as well as key factors that contribute to its changing demands across many markets. Company profiles and product examples of selected competitors, along with market share estimates of some of the selected leaders for the year 2024, are provided.

Key Features:
Global Customer Review Management Software market size and forecasts, in consumption value ($ Million), 2019-2030
Global Customer Review Management Software market size and forecasts by region and country, in consumption value ($ Million), 2019-2030
Global Customer Review Management Software market size and forecasts, by Type and by Application, in consumption value ($ Million), 2019-2030
Global Customer Review Management Software market shares of main players, in revenue ($ Million), 2019-2024
The Primary Objectives in This Report Are:
To determine the size of the total market opportunity of global and key countries
To assess the growth potential for Customer Review Management Software
To forecast future growth in each product and end-use market
To assess competitive factors affecting the marketplace
This report profiles key players in the global Customer Review Management Software market based on the following parameters - company overview, revenue, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include Thryv, Sprinklr, Podium, Trustpilot, Weave, Birdeye, Yotpo, SpotOn, SOCi, Vendasta, etc.

This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals.

Market segmentation
Customer Review Management Software market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for Consumption Value by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.

Market segmentation
Customer Review Management Software market is split by Type and by Application. For the period 2018-2029, the growth among segments provides accurate calculations and forecasts for Consumption Value by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.

Market segment by Type
    Cloud Based
    On-primeses

Market segment by Application
    Large Enterprises
    SMEs

Market segment by players, this report covers
    Thryv
    Sprinklr
    Podium
    Trustpilot
    Weave
    Birdeye
    Yotpo
    SpotOn
    SOCi
    Vendasta
    Kenect
    Chatmeter
    PinMeTo
    ReviewTrackers
    BrightLocal
    Broadly
    AiTrillion
    Merchant Centric
    NiceJob
    Gominga
    Opinew
    Grade.us

Market segment by regions, regional analysis covers
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia, Italy and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia and Rest of Asia-Pacific)
South America (Brazil, Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe Customer Review Management Software product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of Customer Review Management Software, with revenue, gross margin, and global market share of Customer Review Management Software from 2019 to 2024.
Chapter 3, the Customer Review Management Software competitive situation, revenue, and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and by Application, with consumption value and growth rate by Type, by Application, from 2019 to 2030.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2019 to 2024.and Customer Review Management Software market forecast, by regions, by Type and by Application, with consumption value, from 2024 to 2030.
Chapter 11, market dynamics, drivers, restraints, trends, Porters Five Forces analysis.
Chapter 12, the key raw materials and key suppliers, and industry chain of Customer Review Management Software.
Chapter 13, to describe Customer Review Management Software research findings and conclusion.

Table of Contents

1 Market Overview
    1.1 Product Overview and Scope
    1.2 Market Estimation Caveats and Base Year
    1.3 Classification of Customer Review Management Software by Type
        1.3.1 Overview: Global Customer Review Management Software Market Size by Type: 2019 Versus 2023 Versus 2030
        1.3.2 Global Customer Review Management Software Consumption Value Market Share by Type in 2023
        1.3.3 Cloud Based
        1.3.4 On-primeses
    1.4 Global Customer Review Management Software Market by Application
        1.4.1 Overview: Global Customer Review Management Software Market Size by Application: 2019 Versus 2023 Versus 2030
        1.4.2 Large Enterprises
        1.4.3 SMEs
    1.5 Global Customer Review Management Software Market Size & Forecast
    1.6 Global Customer Review Management Software Market Size and Forecast by Region
        1.6.1 Global Customer Review Management Software Market Size by Region: 2019 VS 2023 VS 2030
        1.6.2 Global Customer Review Management Software Market Size by Region, (2019-2030)
        1.6.3 North America Customer Review Management Software Market Size and Prospect (2019-2030)
        1.6.4 Europe Customer Review Management Software Market Size and Prospect (2019-2030)
        1.6.5 Asia-Pacific Customer Review Management Software Market Size and Prospect (2019-2030)
        1.6.6 South America Customer Review Management Software Market Size and Prospect (2019-2030)
        1.6.7 Middle East & Africa Customer Review Management Software Market Size and Prospect (2019-2030)

2 Company Profiles
    2.1 Thryv
        2.1.1 Thryv Details
        2.1.2 Thryv Major Business
        2.1.3 Thryv Customer Review Management Software Product and Solutions
        2.1.4 Thryv Customer Review Management Software Revenue, Gross Margin and Market Share (2019-2024)
        2.1.5 Thryv Recent Developments and Future Plans
    2.2 Sprinklr
        2.2.1 Sprinklr Details
        2.2.2 Sprinklr Major Business
        2.2.3 Sprinklr Customer Review Management Software Product and Solutions
        2.2.4 Sprinklr Customer Review Management Software Revenue, Gross Margin and Market Share (2019-2024)
        2.2.5 Sprinklr Recent Developments and Future Plans
    2.3 Podium
        2.3.1 Podium Details
        2.3.2 Podium Major Business
        2.3.3 Podium Customer Review Management Software Product and Solutions
        2.3.4 Podium Customer Review Management Software Revenue, Gross Margin and Market Share (2019-2024)
        2.3.5 Podium Recent Developments and Future Plans
    2.4 Trustpilot
        2.4.1 Trustpilot Details
        2.4.2 Trustpilot Major Business
        2.4.3 Trustpilot Customer Review Management Software Product and Solutions
        2.4.4 Trustpilot Customer Review Management Software Revenue, Gross Margin and Market Share (2019-2024)
        2.4.5 Trustpilot Recent Developments and Future Plans
    2.5 Weave
        2.5.1 Weave Details
        2.5.2 Weave Major Business
        2.5.3 Weave Customer Review Management Software Product and Solutions
        2.5.4 Weave Customer Review Management Software Revenue, Gross Margin and Market Share (2019-2024)
        2.5.5 Weave Recent Developments and Future Plans
    2.6 Birdeye
        2.6.1 Birdeye Details
        2.6.2 Birdeye Major Business
        2.6.3 Birdeye Customer Review Management Software Product and Solutions
        2.6.4 Birdeye Customer Review Management Software Revenue, Gross Margin and Market Share (2019-2024)
        2.6.5 Birdeye Recent Developments and Future Plans
    2.7 Yotpo
        2.7.1 Yotpo Details
        2.7.2 Yotpo Major Business
        2.7.3 Yotpo Customer Review Management Software Product and Solutions
        2.7.4 Yotpo Customer Review Management Software Revenue, Gross Margin and Market Share (2019-2024)
        2.7.5 Yotpo Recent Developments and Future Plans
    2.8 SpotOn
        2.8.1 SpotOn Details
        2.8.2 SpotOn Major Business
        2.8.3 SpotOn Customer Review Management Software Product and Solutions
        2.8.4 SpotOn Customer Review Management Software Revenue, Gross Margin and Market Share (2019-2024)
        2.8.5 SpotOn Recent Developments and Future Plans
    2.9 SOCi
        2.9.1 SOCi Details
        2.9.2 SOCi Major Business
        2.9.3 SOCi Customer Review Management Software Product and Solutions
        2.9.4 SOCi Customer Review Management Software Revenue, Gross Margin and Market Share (2019-2024)
        2.9.5 SOCi Recent Developments and Future Plans
    2.10 Vendasta
        2.10.1 Vendasta Details
        2.10.2 Vendasta Major Business
        2.10.3 Vendasta Customer Review Management Software Product and Solutions
        2.10.4 Vendasta Customer Review Management Software Revenue, Gross Margin and Market Share (2019-2024)
        2.10.5 Vendasta Recent Developments and Future Plans
    2.11 Kenect
        2.11.1 Kenect Details
        2.11.2 Kenect Major Business
        2.11.3 Kenect Customer Review Management Software Product and Solutions
        2.11.4 Kenect Customer Review Management Software Revenue, Gross Margin and Market Share (2019-2024)
        2.11.5 Kenect Recent Developments and Future Plans
    2.12 Chatmeter
        2.12.1 Chatmeter Details
        2.12.2 Chatmeter Major Business
        2.12.3 Chatmeter Customer Review Management Software Product and Solutions
        2.12.4 Chatmeter Customer Review Management Software Revenue, Gross Margin and Market Share (2019-2024)
        2.12.5 Chatmeter Recent Developments and Future Plans
    2.13 PinMeTo
        2.13.1 PinMeTo Details
        2.13.2 PinMeTo Major Business
        2.13.3 PinMeTo Customer Review Management Software Product and Solutions
        2.13.4 PinMeTo Customer Review Management Software Revenue, Gross Margin and Market Share (2019-2024)
        2.13.5 PinMeTo Recent Developments and Future Plans
    2.14 ReviewTrackers
        2.14.1 ReviewTrackers Details
        2.14.2 ReviewTrackers Major Business
        2.14.3 ReviewTrackers Customer Review Management Software Product and Solutions
        2.14.4 ReviewTrackers Customer Review Management Software Revenue, Gross Margin and Market Share (2019-2024)
        2.14.5 ReviewTrackers Recent Developments and Future Plans
    2.15 BrightLocal
        2.15.1 BrightLocal Details
        2.15.2 BrightLocal Major Business
        2.15.3 BrightLocal Customer Review Management Software Product and Solutions
        2.15.4 BrightLocal Customer Review Management Software Revenue, Gross Margin and Market Share (2019-2024)
        2.15.5 BrightLocal Recent Developments and Future Plans
    2.16 Broadly
        2.16.1 Broadly Details
        2.16.2 Broadly Major Business
        2.16.3 Broadly Customer Review Management Software Product and Solutions
        2.16.4 Broadly Customer Review Management Software Revenue, Gross Margin and Market Share (2019-2024)
        2.16.5 Broadly Recent Developments and Future Plans
    2.17 AiTrillion
        2.17.1 AiTrillion Details
        2.17.2 AiTrillion Major Business
        2.17.3 AiTrillion Customer Review Management Software Product and Solutions
        2.17.4 AiTrillion Customer Review Management Software Revenue, Gross Margin and Market Share (2019-2024)
        2.17.5 AiTrillion Recent Developments and Future Plans
    2.18 Merchant Centric
        2.18.1 Merchant Centric Details
        2.18.2 Merchant Centric Major Business
        2.18.3 Merchant Centric Customer Review Management Software Product and Solutions
        2.18.4 Merchant Centric Customer Review Management Software Revenue, Gross Margin and Market Share (2019-2024)
        2.18.5 Merchant Centric Recent Developments and Future Plans
    2.19 NiceJob
        2.19.1 NiceJob Details
        2.19.2 NiceJob Major Business
        2.19.3 NiceJob Customer Review Management Software Product and Solutions
        2.19.4 NiceJob Customer Review Management Software Revenue, Gross Margin and Market Share (2019-2024)
        2.19.5 NiceJob Recent Developments and Future Plans
    2.20 Gominga
        2.20.1 Gominga Details
        2.20.2 Gominga Major Business
        2.20.3 Gominga Customer Review Management Software Product and Solutions
        2.20.4 Gominga Customer Review Management Software Revenue, Gross Margin and Market Share (2019-2024)
        2.20.5 Gominga Recent Developments and Future Plans
    2.21 Opinew
        2.21.1 Opinew Details
        2.21.2 Opinew Major Business
        2.21.3 Opinew Customer Review Management Software Product and Solutions
        2.21.4 Opinew Customer Review Management Software Revenue, Gross Margin and Market Share (2019-2024)
        2.21.5 Opinew Recent Developments and Future Plans
    2.22 Grade.us
        2.22.1 Grade.us Details
        2.22.2 Grade.us Major Business
        2.22.3 Grade.us Customer Review Management Software Product and Solutions
        2.22.4 Grade.us Customer Review Management Software Revenue, Gross Margin and Market Share (2019-2024)
        2.22.5 Grade.us Recent Developments and Future Plans

3 Market Competition, by Players
    3.1 Global Customer Review Management Software Revenue and Share by Players (2019-2024)
    3.2 Market Share Analysis (2023)
        3.2.1 Market Share of Customer Review Management Software by Company Revenue
        3.2.2 Top 3 Customer Review Management Software Players Market Share in 2023
        3.2.3 Top 6 Customer Review Management Software Players Market Share in 2023
    3.3 Customer Review Management Software Market: Overall Company Footprint Analysis
        3.3.1 Customer Review Management Software Market: Region Footprint
        3.3.2 Customer Review Management Software Market: Company Product Type Footprint
        3.3.3 Customer Review Management Software Market: Company Product Application Footprint
    3.4 New Market Entrants and Barriers to Market Entry
    3.5 Mergers, Acquisition, Agreements, and Collaborations

4 Market Size Segment by Type
    4.1 Global Customer Review Management Software Consumption Value and Market Share by Type (2019-2024)
    4.2 Global Customer Review Management Software Market Forecast by Type (2025-2030)

5 Market Size Segment by Application
    5.1 Global Customer Review Management Software Consumption Value Market Share by Application (2019-2024)
    5.2 Global Customer Review Management Software Market Forecast by Application (2025-2030)

6 North America
    6.1 North America Customer Review Management Software Consumption Value by Type (2019-2030)
    6.2 North America Customer Review Management Software Market Size by Application (2019-2030)
    6.3 North America Customer Review Management Software Market Size by Country
        6.3.1 North America Customer Review Management Software Consumption Value by Country (2019-2030)
        6.3.2 United States Customer Review Management Software Market Size and Forecast (2019-2030)
        6.3.3 Canada Customer Review Management Software Market Size and Forecast (2019-2030)
        6.3.4 Mexico Customer Review Management Software Market Size and Forecast (2019-2030)

7 Europe
    7.1 Europe Customer Review Management Software Consumption Value by Type (2019-2030)
    7.2 Europe Customer Review Management Software Consumption Value by Application (2019-2030)
    7.3 Europe Customer Review Management Software Market Size by Country
        7.3.1 Europe Customer Review Management Software Consumption Value by Country (2019-2030)
        7.3.2 Germany Customer Review Management Software Market Size and Forecast (2019-2030)
        7.3.3 France Customer Review Management Software Market Size and Forecast (2019-2030)
        7.3.4 United Kingdom Customer Review Management Software Market Size and Forecast (2019-2030)
        7.3.5 Russia Customer Review Management Software Market Size and Forecast (2019-2030)
        7.3.6 Italy Customer Review Management Software Market Size and Forecast (2019-2030)

8 Asia-Pacific
    8.1 Asia-Pacific Customer Review Management Software Consumption Value by Type (2019-2030)
    8.2 Asia-Pacific Customer Review Management Software Consumption Value by Application (2019-2030)
    8.3 Asia-Pacific Customer Review Management Software Market Size by Region
        8.3.1 Asia-Pacific Customer Review Management Software Consumption Value by Region (2019-2030)
        8.3.2 China Customer Review Management Software Market Size and Forecast (2019-2030)
        8.3.3 Japan Customer Review Management Software Market Size and Forecast (2019-2030)
        8.3.4 South Korea Customer Review Management Software Market Size and Forecast (2019-2030)
        8.3.5 India Customer Review Management Software Market Size and Forecast (2019-2030)
        8.3.6 Southeast Asia Customer Review Management Software Market Size and Forecast (2019-2030)
        8.3.7 Australia Customer Review Management Software Market Size and Forecast (2019-2030)

9 South America
    9.1 South America Customer Review Management Software Consumption Value by Type (2019-2030)
    9.2 South America Customer Review Management Software Consumption Value by Application (2019-2030)
    9.3 South America Customer Review Management Software Market Size by Country
        9.3.1 South America Customer Review Management Software Consumption Value by Country (2019-2030)
        9.3.2 Brazil Customer Review Management Software Market Size and Forecast (2019-2030)
        9.3.3 Argentina Customer Review Management Software Market Size and Forecast (2019-2030)

10 Middle East & Africa
    10.1 Middle East & Africa Customer Review Management Software Consumption Value by Type (2019-2030)
    10.2 Middle East & Africa Customer Review Management Software Consumption Value by Application (2019-2030)
    10.3 Middle East & Africa Customer Review Management Software Market Size by Country
        10.3.1 Middle East & Africa Customer Review Management Software Consumption Value by Country (2019-2030)
        10.3.2 Turkey Customer Review Management Software Market Size and Forecast (2019-2030)
        10.3.3 Saudi Arabia Customer Review Management Software Market Size and Forecast (2019-2030)
        10.3.4 UAE Customer Review Management Software Market Size and Forecast (2019-2030)

11 Market Dynamics
    11.1 Customer Review Management Software Market Drivers
    11.2 Customer Review Management Software Market Restraints
    11.3 Customer Review Management Software Trends Analysis
    11.4 Porters Five Forces Analysis
        11.4.1 Threat of New Entrants
        11.4.2 Bargaining Power of Suppliers
        11.4.3 Bargaining Power of Buyers
        11.4.4 Threat of Substitutes
        11.4.5 Competitive Rivalry

12 Industry Chain Analysis
    12.1 Customer Review Management Software Industry Chain
    12.2 Customer Review Management Software Upstream Analysis
    12.3 Customer Review Management Software Midstream Analysis
    12.4 Customer Review Management Software Downstream Analysis

13 Research Findings and Conclusion

14 Appendix
    14.1 Methodology
    14.2 Research Process and Data Source
    14.3 Disclaimer

Table of Figures

List of Tables
 Table 1. Global Customer Review Management Software Consumption Value by Type, (USD Million), 2019 & 2023 & 2030
 Table 2. Global Customer Review Management Software Consumption Value by Application, (USD Million), 2019 & 2023 & 2030
 Table 3. Global Customer Review Management Software Consumption Value by Region (2019-2024) & (USD Million)
 Table 4. Global Customer Review Management Software Consumption Value by Region (2025-2030) & (USD Million)
 Table 5. Thryv Company Information, Head Office, and Major Competitors
 Table 6. Thryv Major Business
 Table 7. Thryv Customer Review Management Software Product and Solutions
 Table 8. Thryv Customer Review Management Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
 Table 9. Thryv Recent Developments and Future Plans
 Table 10. Sprinklr Company Information, Head Office, and Major Competitors
 Table 11. Sprinklr Major Business
 Table 12. Sprinklr Customer Review Management Software Product and Solutions
 Table 13. Sprinklr Customer Review Management Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
 Table 14. Sprinklr Recent Developments and Future Plans
 Table 15. Podium Company Information, Head Office, and Major Competitors
 Table 16. Podium Major Business
 Table 17. Podium Customer Review Management Software Product and Solutions
 Table 18. Podium Customer Review Management Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
 Table 19. Trustpilot Company Information, Head Office, and Major Competitors
 Table 20. Trustpilot Major Business
 Table 21. Trustpilot Customer Review Management Software Product and Solutions
 Table 22. Trustpilot Customer Review Management Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
 Table 23. Trustpilot Recent Developments and Future Plans
 Table 24. Weave Company Information, Head Office, and Major Competitors
 Table 25. Weave Major Business
 Table 26. Weave Customer Review Management Software Product and Solutions
 Table 27. Weave Customer Review Management Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
 Table 28. Weave Recent Developments and Future Plans
 Table 29. Birdeye Company Information, Head Office, and Major Competitors
 Table 30. Birdeye Major Business
 Table 31. Birdeye Customer Review Management Software Product and Solutions
 Table 32. Birdeye Customer Review Management Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
 Table 33. Birdeye Recent Developments and Future Plans
 Table 34. Yotpo Company Information, Head Office, and Major Competitors
 Table 35. Yotpo Major Business
 Table 36. Yotpo Customer Review Management Software Product and Solutions
 Table 37. Yotpo Customer Review Management Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
 Table 38. Yotpo Recent Developments and Future Plans
 Table 39. SpotOn Company Information, Head Office, and Major Competitors
 Table 40. SpotOn Major Business
 Table 41. SpotOn Customer Review Management Software Product and Solutions
 Table 42. SpotOn Customer Review Management Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
 Table 43. SpotOn Recent Developments and Future Plans
 Table 44. SOCi Company Information, Head Office, and Major Competitors
 Table 45. SOCi Major Business
 Table 46. SOCi Customer Review Management Software Product and Solutions
 Table 47. SOCi Customer Review Management Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
 Table 48. SOCi Recent Developments and Future Plans
 Table 49. Vendasta Company Information, Head Office, and Major Competitors
 Table 50. Vendasta Major Business
 Table 51. Vendasta Customer Review Management Software Product and Solutions
 Table 52. Vendasta Customer Review Management Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
 Table 53. Vendasta Recent Developments and Future Plans
 Table 54. Kenect Company Information, Head Office, and Major Competitors
 Table 55. Kenect Major Business
 Table 56. Kenect Customer Review Management Software Product and Solutions
 Table 57. Kenect Customer Review Management Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
 Table 58. Kenect Recent Developments and Future Plans
 Table 59. Chatmeter Company Information, Head Office, and Major Competitors
 Table 60. Chatmeter Major Business
 Table 61. Chatmeter Customer Review Management Software Product and Solutions
 Table 62. Chatmeter Customer Review Management Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
 Table 63. Chatmeter Recent Developments and Future Plans
 Table 64. PinMeTo Company Information, Head Office, and Major Competitors
 Table 65. PinMeTo Major Business
 Table 66. PinMeTo Customer Review Management Software Product and Solutions
 Table 67. PinMeTo Customer Review Management Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
 Table 68. PinMeTo Recent Developments and Future Plans
 Table 69. ReviewTrackers Company Information, Head Office, and Major Competitors
 Table 70. ReviewTrackers Major Business
 Table 71. ReviewTrackers Customer Review Management Software Product and Solutions
 Table 72. ReviewTrackers Customer Review Management Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
 Table 73. ReviewTrackers Recent Developments and Future Plans
 Table 74. BrightLocal Company Information, Head Office, and Major Competitors
 Table 75. BrightLocal Major Business
 Table 76. BrightLocal Customer Review Management Software Product and Solutions
 Table 77. BrightLocal Customer Review Management Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
 Table 78. BrightLocal Recent Developments and Future Plans
 Table 79. Broadly Company Information, Head Office, and Major Competitors
 Table 80. Broadly Major Business
 Table 81. Broadly Customer Review Management Software Product and Solutions
 Table 82. Broadly Customer Review Management Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
 Table 83. Broadly Recent Developments and Future Plans
 Table 84. AiTrillion Company Information, Head Office, and Major Competitors
 Table 85. AiTrillion Major Business
 Table 86. AiTrillion Customer Review Management Software Product and Solutions
 Table 87. AiTrillion Customer Review Management Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
 Table 88. AiTrillion Recent Developments and Future Plans
 Table 89. Merchant Centric Company Information, Head Office, and Major Competitors
 Table 90. Merchant Centric Major Business
 Table 91. Merchant Centric Customer Review Management Software Product and Solutions
 Table 92. Merchant Centric Customer Review Management Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
 Table 93. Merchant Centric Recent Developments and Future Plans
 Table 94. NiceJob Company Information, Head Office, and Major Competitors
 Table 95. NiceJob Major Business
 Table 96. NiceJob Customer Review Management Software Product and Solutions
 Table 97. NiceJob Customer Review Management Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
 Table 98. NiceJob Recent Developments and Future Plans
 Table 99. Gominga Company Information, Head Office, and Major Competitors
 Table 100. Gominga Major Business
 Table 101. Gominga Customer Review Management Software Product and Solutions
 Table 102. Gominga Customer Review Management Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
 Table 103. Gominga Recent Developments and Future Plans
 Table 104. Opinew Company Information, Head Office, and Major Competitors
 Table 105. Opinew Major Business
 Table 106. Opinew Customer Review Management Software Product and Solutions
 Table 107. Opinew Customer Review Management Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
 Table 108. Opinew Recent Developments and Future Plans
 Table 109. Grade.us Company Information, Head Office, and Major Competitors
 Table 110. Grade.us Major Business
 Table 111. Grade.us Customer Review Management Software Product and Solutions
 Table 112. Grade.us Customer Review Management Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
 Table 113. Grade.us Recent Developments and Future Plans
 Table 114. Global Customer Review Management Software Revenue (USD Million) by Players (2019-2024)
 Table 115. Global Customer Review Management Software Revenue Share by Players (2019-2024)
 Table 116. Breakdown of Customer Review Management Software by Company Type (Tier 1, Tier 2, and Tier 3)
 Table 117. Market Position of Players in Customer Review Management Software, (Tier 1, Tier 2, and Tier 3), Based on Revenue in 2023
 Table 118. Head Office of Key Customer Review Management Software Players
 Table 119. Customer Review Management Software Market: Company Product Type Footprint
 Table 120. Customer Review Management Software Market: Company Product Application Footprint
 Table 121. Customer Review Management Software New Market Entrants and Barriers to Market Entry
 Table 122. Customer Review Management Software Mergers, Acquisition, Agreements, and Collaborations
 Table 123. Global Customer Review Management Software Consumption Value (USD Million) by Type (2019-2024)
 Table 124. Global Customer Review Management Software Consumption Value Share by Type (2019-2024)
 Table 125. Global Customer Review Management Software Consumption Value Forecast by Type (2025-2030)
 Table 126. Global Customer Review Management Software Consumption Value by Application (2019-2024)
 Table 127. Global Customer Review Management Software Consumption Value Forecast by Application (2025-2030)
 Table 128. North America Customer Review Management Software Consumption Value by Type (2019-2024) & (USD Million)
 Table 129. North America Customer Review Management Software Consumption Value by Type (2025-2030) & (USD Million)
 Table 130. North America Customer Review Management Software Consumption Value by Application (2019-2024) & (USD Million)
 Table 131. North America Customer Review Management Software Consumption Value by Application (2025-2030) & (USD Million)
 Table 132. North America Customer Review Management Software Consumption Value by Country (2019-2024) & (USD Million)
 Table 133. North America Customer Review Management Software Consumption Value by Country (2025-2030) & (USD Million)
 Table 134. Europe Customer Review Management Software Consumption Value by Type (2019-2024) & (USD Million)
 Table 135. Europe Customer Review Management Software Consumption Value by Type (2025-2030) & (USD Million)
 Table 136. Europe Customer Review Management Software Consumption Value by Application (2019-2024) & (USD Million)
 Table 137. Europe Customer Review Management Software Consumption Value by Application (2025-2030) & (USD Million)
 Table 138. Europe Customer Review Management Software Consumption Value by Country (2019-2024) & (USD Million)
 Table 139. Europe Customer Review Management Software Consumption Value by Country (2025-2030) & (USD Million)
 Table 140. Asia-Pacific Customer Review Management Software Consumption Value by Type (2019-2024) & (USD Million)
 Table 141. Asia-Pacific Customer Review Management Software Consumption Value by Type (2025-2030) & (USD Million)
 Table 142. Asia-Pacific Customer Review Management Software Consumption Value by Application (2019-2024) & (USD Million)
 Table 143. Asia-Pacific Customer Review Management Software Consumption Value by Application (2025-2030) & (USD Million)
 Table 144. Asia-Pacific Customer Review Management Software Consumption Value by Region (2019-2024) & (USD Million)
 Table 145. Asia-Pacific Customer Review Management Software Consumption Value by Region (2025-2030) & (USD Million)
 Table 146. South America Customer Review Management Software Consumption Value by Type (2019-2024) & (USD Million)
 Table 147. South America Customer Review Management Software Consumption Value by Type (2025-2030) & (USD Million)
 Table 148. South America Customer Review Management Software Consumption Value by Application (2019-2024) & (USD Million)
 Table 149. South America Customer Review Management Software Consumption Value by Application (2025-2030) & (USD Million)
 Table 150. South America Customer Review Management Software Consumption Value by Country (2019-2024) & (USD Million)
 Table 151. South America Customer Review Management Software Consumption Value by Country (2025-2030) & (USD Million)
 Table 152. Middle East & Africa Customer Review Management Software Consumption Value by Type (2019-2024) & (USD Million)
 Table 153. Middle East & Africa Customer Review Management Software Consumption Value by Type (2025-2030) & (USD Million)
 Table 154. Middle East & Africa Customer Review Management Software Consumption Value by Application (2019-2024) & (USD Million)
 Table 155. Middle East & Africa Customer Review Management Software Consumption Value by Application (2025-2030) & (USD Million)
 Table 156. Middle East & Africa Customer Review Management Software Consumption Value by Country (2019-2024) & (USD Million)
 Table 157. Middle East & Africa Customer Review Management Software Consumption Value by Country (2025-2030) & (USD Million)
 Table 158. Global Key Players of Customer Review Management Software Upstream (Raw Materials)
 Table 159. Global Customer Review Management Software Typical Customers


List of Figures
 Figure 1. Customer Review Management Software Picture
 Figure 2. Global Customer Review Management Software Consumption Value by Type, (USD Million), 2019 & 2023 & 2030
 Figure 3. Global Customer Review Management Software Consumption Value Market Share by Type in 2023
 Figure 4. Cloud Based
 Figure 5. On-primeses
 Figure 6. Global Customer Review Management Software Consumption Value by Application, (USD Million), 2019 & 2023 & 2030
 Figure 7. Customer Review Management Software Consumption Value Market Share by Application in 2023
 Figure 8. Large Enterprises Picture
 Figure 9. SMEs Picture
 Figure 10. Global Customer Review Management Software Consumption Value, (USD Million): 2019 & 2023 & 2030
 Figure 11. Global Customer Review Management Software Consumption Value and Forecast (2019-2030) & (USD Million)
 Figure 12. Global Market Customer Review Management Software Consumption Value (USD Million) Comparison by Region (2019 VS 2023 VS 2030)
 Figure 13. Global Customer Review Management Software Consumption Value Market Share by Region (2019-2030)
 Figure 14. Global Customer Review Management Software Consumption Value Market Share by Region in 2023
 Figure 15. North America Customer Review Management Software Consumption Value (2019-2030) & (USD Million)
 Figure 16. Europe Customer Review Management Software Consumption Value (2019-2030) & (USD Million)
 Figure 17. Asia-Pacific Customer Review Management Software Consumption Value (2019-2030) & (USD Million)
 Figure 18. South America Customer Review Management Software Consumption Value (2019-2030) & (USD Million)
 Figure 19. Middle East & Africa Customer Review Management Software Consumption Value (2019-2030) & (USD Million)
 Figure 20. Company Three Recent Developments and Future Plans
 Figure 21. Global Customer Review Management Software Revenue Share by Players in 2023
 Figure 22. Customer Review Management Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3) in 2023
 Figure 23. Market Share of Customer Review Management Software by Player Revenue in 2023
 Figure 24. Top 3 Customer Review Management Software Players Market Share in 2023
 Figure 25. Top 6 Customer Review Management Software Players Market Share in 2023
 Figure 26. Global Customer Review Management Software Consumption Value Share by Type (2019-2024)
 Figure 27. Global Customer Review Management Software Market Share Forecast by Type (2025-2030)
 Figure 28. Global Customer Review Management Software Consumption Value Share by Application (2019-2024)
 Figure 29. Global Customer Review Management Software Market Share Forecast by Application (2025-2030)
 Figure 30. North America Customer Review Management Software Consumption Value Market Share by Type (2019-2030)
 Figure 31. North America Customer Review Management Software Consumption Value Market Share by Application (2019-2030)
 Figure 32. North America Customer Review Management Software Consumption Value Market Share by Country (2019-2030)
 Figure 33. United States Customer Review Management Software Consumption Value (2019-2030) & (USD Million)
 Figure 34. Canada Customer Review Management Software Consumption Value (2019-2030) & (USD Million)
 Figure 35. Mexico Customer Review Management Software Consumption Value (2019-2030) & (USD Million)
 Figure 36. Europe Customer Review Management Software Consumption Value Market Share by Type (2019-2030)
 Figure 37. Europe Customer Review Management Software Consumption Value Market Share by Application (2019-2030)
 Figure 38. Europe Customer Review Management Software Consumption Value Market Share by Country (2019-2030)
 Figure 39. Germany Customer Review Management Software Consumption Value (2019-2030) & (USD Million)
 Figure 40. France Customer Review Management Software Consumption Value (2019-2030) & (USD Million)
 Figure 41. United Kingdom Customer Review Management Software Consumption Value (2019-2030) & (USD Million)
 Figure 42. Russia Customer Review Management Software Consumption Value (2019-2030) & (USD Million)
 Figure 43. Italy Customer Review Management Software Consumption Value (2019-2030) & (USD Million)
 Figure 44. Asia-Pacific Customer Review Management Software Consumption Value Market Share by Type (2019-2030)
 Figure 45. Asia-Pacific Customer Review Management Software Consumption Value Market Share by Application (2019-2030)
 Figure 46. Asia-Pacific Customer Review Management Software Consumption Value Market Share by Region (2019-2030)
 Figure 47. China Customer Review Management Software Consumption Value (2019-2030) & (USD Million)
 Figure 48. Japan Customer Review Management Software Consumption Value (2019-2030) & (USD Million)
 Figure 49. South Korea Customer Review Management Software Consumption Value (2019-2030) & (USD Million)
 Figure 50. India Customer Review Management Software Consumption Value (2019-2030) & (USD Million)
 Figure 51. Southeast Asia Customer Review Management Software Consumption Value (2019-2030) & (USD Million)
 Figure 52. Australia Customer Review Management Software Consumption Value (2019-2030) & (USD Million)
 Figure 53. South America Customer Review Management Software Consumption Value Market Share by Type (2019-2030)
 Figure 54. South America Customer Review Management Software Consumption Value Market Share by Application (2019-2030)
 Figure 55. South America Customer Review Management Software Consumption Value Market Share by Country (2019-2030)
 Figure 56. Brazil Customer Review Management Software Consumption Value (2019-2030) & (USD Million)
 Figure 57. Argentina Customer Review Management Software Consumption Value (2019-2030) & (USD Million)
 Figure 58. Middle East & Africa Customer Review Management Software Consumption Value Market Share by Type (2019-2030)
 Figure 59. Middle East & Africa Customer Review Management Software Consumption Value Market Share by Application (2019-2030)
 Figure 60. Middle East & Africa Customer Review Management Software Consumption Value Market Share by Country (2019-2030)
 Figure 61. Turkey Customer Review Management Software Consumption Value (2019-2030) & (USD Million)
 Figure 62. Saudi Arabia Customer Review Management Software Consumption Value (2019-2030) & (USD Million)
 Figure 63. UAE Customer Review Management Software Consumption Value (2019-2030) & (USD Million)
 Figure 64. Customer Review Management Software Market Drivers
 Figure 65. Customer Review Management Software Market Restraints
 Figure 66. Customer Review Management Software Market Trends
 Figure 67. Porters Five Forces Analysis
 Figure 68. Customer Review Management Software Industrial Chain
 Figure 69. Methodology
 Figure 70. Research Process and Data Source

Research Methodology

Client Requirements

Review and analyze client requirements

Discussion of all the project requirements and queries

Flexibility Check

Project Feasibility Analysis

Finalizing tentative research programme

Structuring project proposal with scope, timeline, and costs

Analyzing Market Dynamics

Determination of key drivers, restraints, challenge, and opportunity

Identifies market needs and trends

Market Size Estimation & Forecast

Estimation of historical data based on secondary and primary data

Anticipating market recast by assigning weightage to market forces (drivers, restraints, opportunities)

Freezing historical and forecast market size estimations based on evolution, trends, outlook, and strategies

Consideration of geography, region-specific product/service demand for region segments

Consideration of product utilization rates, product demand outlook for segments by application or end-user.

Data Source

Secondary Source
Data collections from annual reports, presentations,associations, journals, analyst reports, paid database, press releases, blogs, newsletters,and GIR repositories.

Primary Source
Research discussion with manufacturers, distributors, suppliers, end user, industry experts to verify insights.

Validation and
triangulation of
secondary and primary source.

Collection of data

Cumulating and collating the essential qualitative and quantitative data

Generation of report in client requested format by research analysts

Reviews by expert analysts

Final quality check

Clarifying queries

Receiving feedback

Ensuring satisfaction

01 Identification of data

This step involves identification of several primary and secondary data research sources, including Global Info Research's internal data sources. The primary sources consist of in-depth discussions and interviews with policy makers, industry experts, and data evaluators, whereas secondary sources include a thorough study of market journals, press releases, annual reports, and government and non-government agencies websites.
02 Evaluation of Market Dynamic

This phase includes a detailed evaluation of several factors that are likely to affect the market dynamics. It involves a comprehensive assessment of major market pain points, drivers, and trends. It also comprises a detailed study of research plans and methodology.
03 Collection of Data

This process consists of gathering data, accessing proprietary databases, and reaching out to key industry participants that operate in the market across the value chain. It also involves studying several patterns in the historical data and comparing it with the current scenario.
04 Collaboration of Data

This stage involves the validation of data and arrival at actual statistics, and evolution of the market over the years. It entails the study and analyzes various segments and verticals of the market. An impact analysis is also performed to observe which factors will affect the market in the next few years.
05 Verification and Analysis

This is the final stage, which involves both quantity and quality checks. Although the process of data verification is an integral part of the research process, all data points and statistics and figures are re-checked to uphold their authenticity and validity.

Companies Mentioned

Thryv
Sprinklr
Podium
Trustpilot
Weave
Birdeye
Yotpo
SpotOn
SOCi
Vendasta
Kenect
Chatmeter
PinMeTo
ReviewTrackers
BrightLocal
Broadly
AiTrillion
Merchant Centric
NiceJob
Gominga
Opinew
Grade.us

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