Global Intelligent Customer Service Robot Supply, Demand and Key Producers, 2023-2029

Global Intelligent Customer Service Robot Supply, Demand and Key Producers, 2023-2029

Page: 126

Published Date: 05 Feb 2023

Category: Service & Software

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  • sp_icon1 sp_icon1_b Description
  • sp_icon2 sp_icon2_b Table of Contents
  • sp_icon3 sp_icon3_b Table of Figures
  • sp_icon4 sp_icon4_b Research Methodology
  • sp_icon1 sp_icon1_b Related Reports
  • sp_icon1 sp_icon1_b Product Tags
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Description

The global Intelligent Customer Service Robot market size is expected to reach $ million by 2029, rising at a market growth of % CAGR during the forecast period (2023-2029).

An Intelligent Customer Service Robot uses artificial intelligence (AI), machine learning, and natural language understanding (NLU) to mimic human speech. Businesses have been steadily adopting chatbots and incorporating them into their service models to answer customer questions and automate routine tasks.

This report studies the global Intelligent Customer Service Robot demand, key companies, and key regions.

This report is a detailed and comprehensive analysis of the world market for Intelligent Customer Service Robot, and provides market size (US$ million) and Year-over-Year (YoY) growth, considering 2022 as the base year. This report explores demand trends and competition, as well as details the characteristics of Intelligent Customer Service Robot that contribute to its increasing demand across many markets.

Highlights and key features of the study
Global Intelligent Customer Service Robot total market, 2018-2029, (USD Million)
Global Intelligent Customer Service Robot total market by region & country, CAGR, 2018-2029, (USD Million)
U.S. VS China: Intelligent Customer Service Robot total market, key domestic companies and share, (USD Million)
Global Intelligent Customer Service Robot revenue by player and market share 2018-2023, (USD Million)
Global Intelligent Customer Service Robot total market by Type, CAGR, 2018-2029, (USD Million)
Global Intelligent Customer Service Robot total market by Application, CAGR, 2018-2029, (USD Million)
This reports profiles major players in the global Intelligent Customer Service Robot market based on the following parameters – company overview, revenue, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include Watson Assistant (IBM), MobileMonkey, Freshdesk, Oracle, Genesys, AWS, ItsAlive, Amelia and Xpresso.ai, etc.

This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals, COVID-19 and Russia-Ukraine War Influence.

Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the World Intelligent Customer Service Robot market
Detailed Segmentation:
Each section contains quantitative market data including market by value (US$ Millions), by player, by regions, by Type, and by Application. Data is given for the years 2018-2029 by year with 2022 as the base year, 2023 as the estimate year, and 2024-2029 as the forecast year.

Global Intelligent Customer Service Robot Market, By Region:
United States
China
Europe
Japan
South Korea
ASEAN
India
Rest of World

Global Intelligent Customer Service Robot Market, Segmentation by Type
Text Chatbot
Voice Chatbot

Global Intelligent Customer Service Robot Market, Segmentation by Application
Corporate Website
Online Store
Other

Companies Profiled:
Watson Assistant (IBM)
MobileMonkey
Freshdesk
Oracle
Genesys
AWS
ItsAlive
Amelia
Xpresso.ai
Reply.ai
Nuance
AgentBot
Botsify
Bold 360
Acquire.io
SnapEngage
WP-Chatbot
DialogFlow
Conversable
Pandorabots
ChattyPeople
ActiveChat
Xenioo
Converse AI
Engati
Pypestream
Kayako
ZoConvert
Nanjing Yunwen Network Technology
Udesk

Key Questions Answered
1. How big is the global Intelligent Customer Service Robot market?
2. What is the demand of the global Intelligent Customer Service Robot market?
3. What is the year over year growth of the global Intelligent Customer Service Robot market?
4. What is the total value of the global Intelligent Customer Service Robot market?
5. Who are the major players in the global Intelligent Customer Service Robot market?
6. What are the growth factors driving the market demand?
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Table of Contents

1 Supply Summary
1.1 Intelligent Customer Service Robot Introduction
1.2 World Intelligent Customer Service Robot Market Size & Forecast (2018 & 2022 & 2029)
1.3 World Intelligent Customer Service Robot Total Market by Region (by Headquarter Location)
1.3.1 World Intelligent Customer Service Robot Market Size by Region (2018-2029), (by Headquarter Location)
1.3.2 United States Intelligent Customer Service Robot Market Size (2018-2029)
1.3.3 China Intelligent Customer Service Robot Market Size (2018-2029)
1.3.4 Europe Intelligent Customer Service Robot Market Size (2018-2029)
1.3.5 Japan Intelligent Customer Service Robot Market Size (2018-2029)
1.3.6 South Korea Intelligent Customer Service Robot Market Size (2018-2029)
1.3.7 ASEAN Intelligent Customer Service Robot Market Size (2018-2029)
1.3.8 India Intelligent Customer Service Robot Market Size (2018-2029)
1.4 Market Drivers, Restraints and Trends
1.4.1 Intelligent Customer Service Robot Market Drivers
1.4.2 Factors Affecting Demand
1.4.3 Intelligent Customer Service Robot Major Market Trends
1.5 Influence of COVID-19 and Russia-Ukraine War
1.5.1 Influence of COVID-19
1.5.2 Influence of Russia-Ukraine War

2 Demand Summary
2.1 World Intelligent Customer Service Robot Consumption Value (2018-2029)
2.2 World Intelligent Customer Service Robot Consumption Value by Region
2.2.1 World Intelligent Customer Service Robot Consumption Value by Region (2018-2023)
2.2.2 World Intelligent Customer Service Robot Consumption Value Forecast by Region (2024-2029)
2.3 United States Intelligent Customer Service Robot Consumption Value (2018-2029)
2.4 China Intelligent Customer Service Robot Consumption Value (2018-2029)
2.5 Europe Intelligent Customer Service Robot Consumption Value (2018-2029)
2.6 Japan Intelligent Customer Service Robot Consumption Value (2018-2029)
2.7 South Korea Intelligent Customer Service Robot Consumption Value (2018-2029)
2.8 ASEAN Intelligent Customer Service Robot Consumption Value (2018-2029)
2.9 India Intelligent Customer Service Robot Consumption Value (2018-2029)

3 World Intelligent Customer Service Robot Companies Competitive Analysis
3.1 World Intelligent Customer Service Robot Revenue by Player (2018-2023)
3.2 Industry Rank and Concentration Rate (CR)
3.2.1 Global Intelligent Customer Service Robot Industry Rank of Major Players
3.2.2 Global Concentration Ratios (CR4) for Intelligent Customer Service Robot in 2022
3.2.3 Global Concentration Ratios (CR8) for Intelligent Customer Service Robot in 2022
3.3 Intelligent Customer Service Robot Company Evaluation Quadrant
3.4 Intelligent Customer Service Robot Market: Overall Company Footprint Analysis
3.4.1 Intelligent Customer Service Robot Market: Region Footprint
3.4.2 Intelligent Customer Service Robot Market: Company Product Type Footprint
3.4.3 Intelligent Customer Service Robot Market: Company Product Application Footprint
3.5 Competitive Environment
3.5.1 Historical Structure of the Industry
3.5.2 Barriers of Market Entry
3.5.3 Factors of Competition
3.6 Mergers, Acquisitions Activity

4 United States VS China VS Rest of the World (by Headquarter Location)
4.1 United States VS China: Intelligent Customer Service Robot Revenue Comparison (by Headquarter Location)
4.1.1 United States VS China: Intelligent Customer Service Robot Market Size Comparison (2018 & 2022 & 2029) (by Headquarter Location)
4.1.2 United States VS China: Intelligent Customer Service Robot Revenue Market Share Comparison (2018 & 2022 & 2029)
4.2 United States Based Companies VS China Based Companies: Intelligent Customer Service Robot Consumption Value Comparison
4.2.1 United States VS China: Intelligent Customer Service Robot Consumption Value Comparison (2018 & 2022 & 2029)
4.2.2 United States VS China: Intelligent Customer Service Robot Consumption Value Market Share Comparison (2018 & 2022 & 2029)
4.3 United States Based Intelligent Customer Service Robot Companies and Market Share, 2018-2023
4.3.1 United States Based Intelligent Customer Service Robot Companies, Headquarters (States, Country)
4.3.2 United States Based Companies Intelligent Customer Service Robot Revenue, (2018-2023)
4.4 China Based Companies Intelligent Customer Service Robot Revenue and Market Share, 2018-2023
4.4.1 China Based Intelligent Customer Service Robot Companies, Company Headquarters (Province, Country)
4.4.2 China Based Companies Intelligent Customer Service Robot Revenue, (2018-2023)
4.5 Rest of World Based Intelligent Customer Service Robot Companies and Market Share, 2018-2023
4.5.1 Rest of World Based Intelligent Customer Service Robot Companies, Headquarters (States, Country)
4.5.2 Rest of World Based Companies Intelligent Customer Service Robot Revenue, (2018-2023)

5 Market Analysis by Type
5.1 World Intelligent Customer Service Robot Market Size Overview by Type: 2018 VS 2022 VS 2029
5.2 Segment Introduction by Type
5.2.1 Text Chatbot
5.2.2 Voice Chatbot
5.3 Market Segment by Type
5.3.1 World Intelligent Customer Service Robot Market Size by Type (2018-2023)
5.3.2 World Intelligent Customer Service Robot Market Size by Type (2024-2029)
5.3.3 World Intelligent Customer Service Robot Market Size Market Share by Type (2018-2029)

6 Market Analysis by Application
6.1 World Intelligent Customer Service Robot Market Size Overview by Application: 2018 VS 2022 VS 2029
6.2 Segment Introduction by Application
6.2.1 Corporate Website
6.2.2 Online Store
6.2.3 Other
6.3 Market Segment by Application
6.3.1 World Intelligent Customer Service Robot Market Size by Application (2018-2023)
6.3.2 World Intelligent Customer Service Robot Market Size by Application (2024-2029)
6.3.3 World Intelligent Customer Service Robot Market Size by Application (2018-2029)

7 Company Profiles
7.1 Watson Assistant (IBM)
7.1.1 Watson Assistant (IBM) Details
7.1.2 Watson Assistant (IBM) Major Business
7.1.3 Watson Assistant (IBM) Intelligent Customer Service Robot Product and Services
7.1.4 Watson Assistant (IBM) Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.1.5 Watson Assistant (IBM) Recent Developments/Updates
7.1.6 Watson Assistant (IBM) Competitive Strengths & Weaknesses
7.2 MobileMonkey
7.2.1 MobileMonkey Details
7.2.2 MobileMonkey Major Business
7.2.3 MobileMonkey Intelligent Customer Service Robot Product and Services
7.2.4 MobileMonkey Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.2.5 MobileMonkey Recent Developments/Updates
7.2.6 MobileMonkey Competitive Strengths & Weaknesses
7.3 Freshdesk
7.3.1 Freshdesk Details
7.3.2 Freshdesk Major Business
7.3.3 Freshdesk Intelligent Customer Service Robot Product and Services
7.3.4 Freshdesk Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.3.5 Freshdesk Recent Developments/Updates
7.3.6 Freshdesk Competitive Strengths & Weaknesses
7.4 Oracle
7.4.1 Oracle Details
7.4.2 Oracle Major Business
7.4.3 Oracle Intelligent Customer Service Robot Product and Services
7.4.4 Oracle Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.4.5 Oracle Recent Developments/Updates
7.4.6 Oracle Competitive Strengths & Weaknesses
7.5 Genesys
7.5.1 Genesys Details
7.5.2 Genesys Major Business
7.5.3 Genesys Intelligent Customer Service Robot Product and Services
7.5.4 Genesys Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.5.5 Genesys Recent Developments/Updates
7.5.6 Genesys Competitive Strengths & Weaknesses
7.6 AWS
7.6.1 AWS Details
7.6.2 AWS Major Business
7.6.3 AWS Intelligent Customer Service Robot Product and Services
7.6.4 AWS Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.6.5 AWS Recent Developments/Updates
7.6.6 AWS Competitive Strengths & Weaknesses
7.7 ItsAlive
7.7.1 ItsAlive Details
7.7.2 ItsAlive Major Business
7.7.3 ItsAlive Intelligent Customer Service Robot Product and Services
7.7.4 ItsAlive Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.7.5 ItsAlive Recent Developments/Updates
7.7.6 ItsAlive Competitive Strengths & Weaknesses
7.8 Amelia
7.8.1 Amelia Details
7.8.2 Amelia Major Business
7.8.3 Amelia Intelligent Customer Service Robot Product and Services
7.8.4 Amelia Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.8.5 Amelia Recent Developments/Updates
7.8.6 Amelia Competitive Strengths & Weaknesses
7.9 Xpresso.ai
7.9.1 Xpresso.ai Details
7.9.2 Xpresso.ai Major Business
7.9.3 Xpresso.ai Intelligent Customer Service Robot Product and Services
7.9.4 Xpresso.ai Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.9.5 Xpresso.ai Recent Developments/Updates
7.9.6 Xpresso.ai Competitive Strengths & Weaknesses
7.10 Reply.ai
7.10.1 Reply.ai Details
7.10.2 Reply.ai Major Business
7.10.3 Reply.ai Intelligent Customer Service Robot Product and Services
7.10.4 Reply.ai Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.10.5 Reply.ai Recent Developments/Updates
7.10.6 Reply.ai Competitive Strengths & Weaknesses
7.11 Nuance
7.11.1 Nuance Details
7.11.2 Nuance Major Business
7.11.3 Nuance Intelligent Customer Service Robot Product and Services
7.11.4 Nuance Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.11.5 Nuance Recent Developments/Updates
7.11.6 Nuance Competitive Strengths & Weaknesses
7.12 AgentBot
7.12.1 AgentBot Details
7.12.2 AgentBot Major Business
7.12.3 AgentBot Intelligent Customer Service Robot Product and Services
7.12.4 AgentBot Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.12.5 AgentBot Recent Developments/Updates
7.12.6 AgentBot Competitive Strengths & Weaknesses
7.13 Botsify
7.13.1 Botsify Details
7.13.2 Botsify Major Business
7.13.3 Botsify Intelligent Customer Service Robot Product and Services
7.13.4 Botsify Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.13.5 Botsify Recent Developments/Updates
7.13.6 Botsify Competitive Strengths & Weaknesses
7.14 Bold 360
7.14.1 Bold 360 Details
7.14.2 Bold 360 Major Business
7.14.3 Bold 360 Intelligent Customer Service Robot Product and Services
7.14.4 Bold 360 Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.14.5 Bold 360 Recent Developments/Updates
7.14.6 Bold 360 Competitive Strengths & Weaknesses
7.15 Acquire.io
7.15.1 Acquire.io Details
7.15.2 Acquire.io Major Business
7.15.3 Acquire.io Intelligent Customer Service Robot Product and Services
7.15.4 Acquire.io Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.15.5 Acquire.io Recent Developments/Updates
7.15.6 Acquire.io Competitive Strengths & Weaknesses
7.16 SnapEngage
7.16.1 SnapEngage Details
7.16.2 SnapEngage Major Business
7.16.3 SnapEngage Intelligent Customer Service Robot Product and Services
7.16.4 SnapEngage Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.16.5 SnapEngage Recent Developments/Updates
7.16.6 SnapEngage Competitive Strengths & Weaknesses
7.17 WP-Chatbot
7.17.1 WP-Chatbot Details
7.17.2 WP-Chatbot Major Business
7.17.3 WP-Chatbot Intelligent Customer Service Robot Product and Services
7.17.4 WP-Chatbot Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.17.5 WP-Chatbot Recent Developments/Updates
7.17.6 WP-Chatbot Competitive Strengths & Weaknesses
7.18 DialogFlow
7.18.1 DialogFlow Details
7.18.2 DialogFlow Major Business
7.18.3 DialogFlow Intelligent Customer Service Robot Product and Services
7.18.4 DialogFlow Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.18.5 DialogFlow Recent Developments/Updates
7.18.6 DialogFlow Competitive Strengths & Weaknesses
7.19 Conversable
7.19.1 Conversable Details
7.19.2 Conversable Major Business
7.19.3 Conversable Intelligent Customer Service Robot Product and Services
7.19.4 Conversable Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.19.5 Conversable Recent Developments/Updates
7.19.6 Conversable Competitive Strengths & Weaknesses
7.20 Pandorabots
7.20.1 Pandorabots Details
7.20.2 Pandorabots Major Business
7.20.3 Pandorabots Intelligent Customer Service Robot Product and Services
7.20.4 Pandorabots Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.20.5 Pandorabots Recent Developments/Updates
7.20.6 Pandorabots Competitive Strengths & Weaknesses
7.21 ChattyPeople
7.21.1 ChattyPeople Details
7.21.2 ChattyPeople Major Business
7.21.3 ChattyPeople Intelligent Customer Service Robot Product and Services
7.21.4 ChattyPeople Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.21.5 ChattyPeople Recent Developments/Updates
7.21.6 ChattyPeople Competitive Strengths & Weaknesses
7.22 ActiveChat
7.22.1 ActiveChat Details
7.22.2 ActiveChat Major Business
7.22.3 ActiveChat Intelligent Customer Service Robot Product and Services
7.22.4 ActiveChat Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.22.5 ActiveChat Recent Developments/Updates
7.22.6 ActiveChat Competitive Strengths & Weaknesses
7.23 Xenioo
7.23.1 Xenioo Details
7.23.2 Xenioo Major Business
7.23.3 Xenioo Intelligent Customer Service Robot Product and Services
7.23.4 Xenioo Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.23.5 Xenioo Recent Developments/Updates
7.23.6 Xenioo Competitive Strengths & Weaknesses
7.24 Converse AI
7.24.1 Converse AI Details
7.24.2 Converse AI Major Business
7.24.3 Converse AI Intelligent Customer Service Robot Product and Services
7.24.4 Converse AI Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.24.5 Converse AI Recent Developments/Updates
7.24.6 Converse AI Competitive Strengths & Weaknesses
7.25 Engati
7.25.1 Engati Details
7.25.2 Engati Major Business
7.25.3 Engati Intelligent Customer Service Robot Product and Services
7.25.4 Engati Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.25.5 Engati Recent Developments/Updates
7.25.6 Engati Competitive Strengths & Weaknesses
7.26 Pypestream
7.26.1 Pypestream Details
7.26.2 Pypestream Major Business
7.26.3 Pypestream Intelligent Customer Service Robot Product and Services
7.26.4 Pypestream Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.26.5 Pypestream Recent Developments/Updates
7.26.6 Pypestream Competitive Strengths & Weaknesses
7.27 Kayako
7.27.1 Kayako Details
7.27.2 Kayako Major Business
7.27.3 Kayako Intelligent Customer Service Robot Product and Services
7.27.4 Kayako Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.27.5 Kayako Recent Developments/Updates
7.27.6 Kayako Competitive Strengths & Weaknesses
7.28 ZoConvert
7.28.1 ZoConvert Details
7.28.2 ZoConvert Major Business
7.28.3 ZoConvert Intelligent Customer Service Robot Product and Services
7.28.4 ZoConvert Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.28.5 ZoConvert Recent Developments/Updates
7.28.6 ZoConvert Competitive Strengths & Weaknesses
7.29 Nanjing Yunwen Network Technology
7.29.1 Nanjing Yunwen Network Technology Details
7.29.2 Nanjing Yunwen Network Technology Major Business
7.29.3 Nanjing Yunwen Network Technology Intelligent Customer Service Robot Product and Services
7.29.4 Nanjing Yunwen Network Technology Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.29.5 Nanjing Yunwen Network Technology Recent Developments/Updates
7.29.6 Nanjing Yunwen Network Technology Competitive Strengths & Weaknesses
7.30 Udesk
7.30.1 Udesk Details
7.30.2 Udesk Major Business
7.30.3 Udesk Intelligent Customer Service Robot Product and Services
7.30.4 Udesk Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.30.5 Udesk Recent Developments/Updates
7.30.6 Udesk Competitive Strengths & Weaknesses

8 Industry Chain Analysis
8.1 Intelligent Customer Service Robot Industry Chain
8.2 Intelligent Customer Service Robot Upstream Analysis
8.3 Intelligent Customer Service Robot Midstream Analysis
8.4 Intelligent Customer Service Robot Downstream Analysis

9 Research Findings and Conclusion

10 Appendix
10.1 Methodology
10.2 Research Process and Data Source
10.3 Disclaimer
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Table of Figures

List of Tables
Table 1. World Intelligent Customer Service Robot Revenue by Region (2018, 2022 and 2029) & (USD Million), (by Headquarter Location)
Table 2. World Intelligent Customer Service Robot Revenue by Region (2018-2023) & (USD Million), (by Headquarter Location)
Table 3. World Intelligent Customer Service Robot Revenue by Region (2024-2029) & (USD Million), (by Headquarter Location)
Table 4. World Intelligent Customer Service Robot Revenue Market Share by Region (2018-2023), (by Headquarter Location)
Table 5. World Intelligent Customer Service Robot Revenue Market Share by Region (2024-2029), (by Headquarter Location)
Table 6. Major Market Trends
Table 7. World Intelligent Customer Service Robot Consumption Value Growth Rate Forecast by Region (2018 & 2022 & 2029) & (USD Million)
Table 8. World Intelligent Customer Service Robot Consumption Value by Region (2018-2023) & (USD Million)
Table 9. World Intelligent Customer Service Robot Consumption Value Forecast by Region (2024-2029) & (USD Million)
Table 10. World Intelligent Customer Service Robot Revenue by Player (2018-2023) & (USD Million)
Table 11. Revenue Market Share of Key Intelligent Customer Service Robot Players in 2022
Table 12. World Intelligent Customer Service Robot Industry Rank of Major Player, Based on Revenue in 2022
Table 13. Global Intelligent Customer Service Robot Company Evaluation Quadrant
Table 14. Head Office of Key Intelligent Customer Service Robot Player
Table 15. Intelligent Customer Service Robot Market: Company Product Type Footprint
Table 16. Intelligent Customer Service Robot Market: Company Product Application Footprint
Table 17. Intelligent Customer Service Robot Mergers & Acquisitions Activity
Table 18. United States VS China Intelligent Customer Service Robot Market Size Comparison, (2018 & 2022 & 2029) & (USD Million)
Table 19. United States VS China Intelligent Customer Service Robot Consumption Value Comparison, (2018 & 2022 & 2029) & (USD Million)
Table 20. United States Based Intelligent Customer Service Robot Companies, Headquarters (States, Country)
Table 21. United States Based Companies Intelligent Customer Service Robot Revenue, (2018-2023) & (USD Million)
Table 22. United States Based Companies Intelligent Customer Service Robot Revenue Market Share (2018-2023)
Table 23. China Based Intelligent Customer Service Robot Companies, Headquarters (Province, Country)
Table 24. China Based Companies Intelligent Customer Service Robot Revenue, (2018-2023) & (USD Million)
Table 25. China Based Companies Intelligent Customer Service Robot Revenue Market Share (2018-2023)
Table 26. Rest of World Based Intelligent Customer Service Robot Companies, Headquarters (States, Country)
Table 27. Rest of World Based Companies Intelligent Customer Service Robot Revenue, (2018-2023) & (USD Million)
Table 28. Rest of World Based Companies Intelligent Customer Service Robot Revenue Market Share (2018-2023)
Table 29. World Intelligent Customer Service Robot Market Size by Type, (USD Million), 2018 & 2022 & 2029
Table 30. World Intelligent Customer Service Robot Market Size by Type (2018-2023) & (USD Million)
Table 31. World Intelligent Customer Service Robot Market Size by Type (2024-2029) & (USD Million)
Table 32. World Intelligent Customer Service Robot Market Size by Application, (USD Million), 2018 & 2022 & 2029
Table 33. World Intelligent Customer Service Robot Market Size by Application (2018-2023) & (USD Million)
Table 34. World Intelligent Customer Service Robot Market Size by Application (2024-2029) & (USD Million)
Table 35. Watson Assistant (IBM) Basic Information, Area Served and Competitors
Table 36. Watson Assistant (IBM) Major Business
Table 37. Watson Assistant (IBM) Intelligent Customer Service Robot Product and Services
Table 38. Watson Assistant (IBM) Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 39. Watson Assistant (IBM) Recent Developments/Updates
Table 40. Watson Assistant (IBM) Competitive Strengths & Weaknesses
Table 41. MobileMonkey Basic Information, Area Served and Competitors
Table 42. MobileMonkey Major Business
Table 43. MobileMonkey Intelligent Customer Service Robot Product and Services
Table 44. MobileMonkey Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 45. MobileMonkey Recent Developments/Updates
Table 46. MobileMonkey Competitive Strengths & Weaknesses
Table 47. Freshdesk Basic Information, Area Served and Competitors
Table 48. Freshdesk Major Business
Table 49. Freshdesk Intelligent Customer Service Robot Product and Services
Table 50. Freshdesk Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 51. Freshdesk Recent Developments/Updates
Table 52. Freshdesk Competitive Strengths & Weaknesses
Table 53. Oracle Basic Information, Area Served and Competitors
Table 54. Oracle Major Business
Table 55. Oracle Intelligent Customer Service Robot Product and Services
Table 56. Oracle Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 57. Oracle Recent Developments/Updates
Table 58. Oracle Competitive Strengths & Weaknesses
Table 59. Genesys Basic Information, Area Served and Competitors
Table 60. Genesys Major Business
Table 61. Genesys Intelligent Customer Service Robot Product and Services
Table 62. Genesys Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 63. Genesys Recent Developments/Updates
Table 64. Genesys Competitive Strengths & Weaknesses
Table 65. AWS Basic Information, Area Served and Competitors
Table 66. AWS Major Business
Table 67. AWS Intelligent Customer Service Robot Product and Services
Table 68. AWS Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 69. AWS Recent Developments/Updates
Table 70. AWS Competitive Strengths & Weaknesses
Table 71. ItsAlive Basic Information, Area Served and Competitors
Table 72. ItsAlive Major Business
Table 73. ItsAlive Intelligent Customer Service Robot Product and Services
Table 74. ItsAlive Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 75. ItsAlive Recent Developments/Updates
Table 76. ItsAlive Competitive Strengths & Weaknesses
Table 77. Amelia Basic Information, Area Served and Competitors
Table 78. Amelia Major Business
Table 79. Amelia Intelligent Customer Service Robot Product and Services
Table 80. Amelia Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 81. Amelia Recent Developments/Updates
Table 82. Amelia Competitive Strengths & Weaknesses
Table 83. Xpresso.ai Basic Information, Area Served and Competitors
Table 84. Xpresso.ai Major Business
Table 85. Xpresso.ai Intelligent Customer Service Robot Product and Services
Table 86. Xpresso.ai Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 87. Xpresso.ai Recent Developments/Updates
Table 88. Xpresso.ai Competitive Strengths & Weaknesses
Table 89. Reply.ai Basic Information, Area Served and Competitors
Table 90. Reply.ai Major Business
Table 91. Reply.ai Intelligent Customer Service Robot Product and Services
Table 92. Reply.ai Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 93. Reply.ai Recent Developments/Updates
Table 94. Reply.ai Competitive Strengths & Weaknesses
Table 95. Nuance Basic Information, Area Served and Competitors
Table 96. Nuance Major Business
Table 97. Nuance Intelligent Customer Service Robot Product and Services
Table 98. Nuance Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 99. Nuance Recent Developments/Updates
Table 100. Nuance Competitive Strengths & Weaknesses
Table 101. AgentBot Basic Information, Area Served and Competitors
Table 102. AgentBot Major Business
Table 103. AgentBot Intelligent Customer Service Robot Product and Services
Table 104. AgentBot Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 105. AgentBot Recent Developments/Updates
Table 106. AgentBot Competitive Strengths & Weaknesses
Table 107. Botsify Basic Information, Area Served and Competitors
Table 108. Botsify Major Business
Table 109. Botsify Intelligent Customer Service Robot Product and Services
Table 110. Botsify Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 111. Botsify Recent Developments/Updates
Table 112. Botsify Competitive Strengths & Weaknesses
Table 113. Bold 360 Basic Information, Area Served and Competitors
Table 114. Bold 360 Major Business
Table 115. Bold 360 Intelligent Customer Service Robot Product and Services
Table 116. Bold 360 Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 117. Bold 360 Recent Developments/Updates
Table 118. Bold 360 Competitive Strengths & Weaknesses
Table 119. Acquire.io Basic Information, Area Served and Competitors
Table 120. Acquire.io Major Business
Table 121. Acquire.io Intelligent Customer Service Robot Product and Services
Table 122. Acquire.io Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 123. Acquire.io Recent Developments/Updates
Table 124. Acquire.io Competitive Strengths & Weaknesses
Table 125. SnapEngage Basic Information, Area Served and Competitors
Table 126. SnapEngage Major Business
Table 127. SnapEngage Intelligent Customer Service Robot Product and Services
Table 128. SnapEngage Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 129. SnapEngage Recent Developments/Updates
Table 130. SnapEngage Competitive Strengths & Weaknesses
Table 131. WP-Chatbot Basic Information, Area Served and Competitors
Table 132. WP-Chatbot Major Business
Table 133. WP-Chatbot Intelligent Customer Service Robot Product and Services
Table 134. WP-Chatbot Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 135. WP-Chatbot Recent Developments/Updates
Table 136. WP-Chatbot Competitive Strengths & Weaknesses
Table 137. DialogFlow Basic Information, Area Served and Competitors
Table 138. DialogFlow Major Business
Table 139. DialogFlow Intelligent Customer Service Robot Product and Services
Table 140. DialogFlow Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 141. DialogFlow Recent Developments/Updates
Table 142. DialogFlow Competitive Strengths & Weaknesses
Table 143. Conversable Basic Information, Area Served and Competitors
Table 144. Conversable Major Business
Table 145. Conversable Intelligent Customer Service Robot Product and Services
Table 146. Conversable Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 147. Conversable Recent Developments/Updates
Table 148. Conversable Competitive Strengths & Weaknesses
Table 149. Pandorabots Basic Information, Area Served and Competitors
Table 150. Pandorabots Major Business
Table 151. Pandorabots Intelligent Customer Service Robot Product and Services
Table 152. Pandorabots Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 153. Pandorabots Recent Developments/Updates
Table 154. Pandorabots Competitive Strengths & Weaknesses
Table 155. ChattyPeople Basic Information, Area Served and Competitors
Table 156. ChattyPeople Major Business
Table 157. ChattyPeople Intelligent Customer Service Robot Product and Services
Table 158. ChattyPeople Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 159. ChattyPeople Recent Developments/Updates
Table 160. ChattyPeople Competitive Strengths & Weaknesses
Table 161. ActiveChat Basic Information, Area Served and Competitors
Table 162. ActiveChat Major Business
Table 163. ActiveChat Intelligent Customer Service Robot Product and Services
Table 164. ActiveChat Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 165. ActiveChat Recent Developments/Updates
Table 166. ActiveChat Competitive Strengths & Weaknesses
Table 167. Xenioo Basic Information, Area Served and Competitors
Table 168. Xenioo Major Business
Table 169. Xenioo Intelligent Customer Service Robot Product and Services
Table 170. Xenioo Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 171. Xenioo Recent Developments/Updates
Table 172. Xenioo Competitive Strengths & Weaknesses
Table 173. Converse AI Basic Information, Area Served and Competitors
Table 174. Converse AI Major Business
Table 175. Converse AI Intelligent Customer Service Robot Product and Services
Table 176. Converse AI Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 177. Converse AI Recent Developments/Updates
Table 178. Converse AI Competitive Strengths & Weaknesses
Table 179. Engati Basic Information, Area Served and Competitors
Table 180. Engati Major Business
Table 181. Engati Intelligent Customer Service Robot Product and Services
Table 182. Engati Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 183. Engati Recent Developments/Updates
Table 184. Engati Competitive Strengths & Weaknesses
Table 185. Pypestream Basic Information, Area Served and Competitors
Table 186. Pypestream Major Business
Table 187. Pypestream Intelligent Customer Service Robot Product and Services
Table 188. Pypestream Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 189. Pypestream Recent Developments/Updates
Table 190. Pypestream Competitive Strengths & Weaknesses
Table 191. Kayako Basic Information, Area Served and Competitors
Table 192. Kayako Major Business
Table 193. Kayako Intelligent Customer Service Robot Product and Services
Table 194. Kayako Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 195. Kayako Recent Developments/Updates
Table 196. Kayako Competitive Strengths & Weaknesses
Table 197. ZoConvert Basic Information, Area Served and Competitors
Table 198. ZoConvert Major Business
Table 199. ZoConvert Intelligent Customer Service Robot Product and Services
Table 200. ZoConvert Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 201. ZoConvert Recent Developments/Updates
Table 202. ZoConvert Competitive Strengths & Weaknesses
Table 203. Nanjing Yunwen Network Technology Basic Information, Area Served and Competitors
Table 204. Nanjing Yunwen Network TechnologyMajor Business
Table 205. Nanjing Yunwen Network Technology Intelligent Customer Service Robot Product and Services
Table 206. Nanjing Yunwen Network Technology Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 207. Nanjing Yunwen Network Technology Recent Developments/Updates
Table 208. Udesk Basic Information, Area Served and Competitors
Table 209. Udesk Major Business
Table 210. Udesk Intelligent Customer Service Robot Product and Services
Table 211. Udesk Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 212. Global Key Players of Intelligent Customer Service Robot Upstream (Raw Materials)
Table 213. Intelligent Customer Service Robot Typical Customers
List of Figure
Figure 1. Intelligent Customer Service Robot Picture
Figure 2. World Intelligent Customer Service Robot Total Market Size: 2018 & 2022 & 2029, (USD Million)
Figure 3. World Intelligent Customer Service Robot Total Market Size (2018-2029) & (USD Million)
Figure 4. World Intelligent Customer Service Robot Revenue Market Share by Region (2018, 2022 and 2029) & (USD Million) , (by Headquarter Location)
Figure 5. World Intelligent Customer Service Robot Revenue Market Share by Region (2018-2029), (by Headquarter Location)
Figure 6. United States Based Company Intelligent Customer Service Robot Revenue (2018-2029) & (USD Million)
Figure 7. China Based Company Intelligent Customer Service Robot Revenue (2018-2029) & (USD Million)
Figure 8. Europe Based Company Intelligent Customer Service Robot Revenue (2018-2029) & (USD Million)
Figure 9. Japan Based Company Intelligent Customer Service Robot Revenue (2018-2029) & (USD Million)
Figure 10. South Korea Based Company Intelligent Customer Service Robot Revenue (2018-2029) & (USD Million)
Figure 11. ASEAN Based Company Intelligent Customer Service Robot Revenue (2018-2029) & (USD Million)
Figure 12. India Based Company Intelligent Customer Service Robot Revenue (2018-2029) & (USD Million)
Figure 13. Intelligent Customer Service Robot Market Drivers
Figure 14. Factors Affecting Demand
Figure 15. World Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
Figure 16. World Intelligent Customer Service Robot Consumption Value Market Share by Region (2018-2029)
Figure 17. United States Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
Figure 18. China Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
Figure 19. Europe Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
Figure 20. Japan Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
Figure 21. South Korea Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
Figure 22. ASEAN Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
Figure 23. India Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
Figure 24. Producer Shipments of Intelligent Customer Service Robot by Player Revenue ($MM) and Market Share (%): 2022
Figure 25. Global Four-firm Concentration Ratios (CR4) for Intelligent Customer Service Robot Markets in 2022
Figure 26. Global Four-firm Concentration Ratios (CR8) for Intelligent Customer Service Robot Markets in 2022
Figure 27. United States VS China: Intelligent Customer Service Robot Revenue Market Share Comparison (2018 & 2022 & 2029)
Figure 28. United States VS China: Intelligent Customer Service Robot Consumption Value Market Share Comparison (2018 & 2022 & 2029)
Figure 29. World Intelligent Customer Service Robot Market Size by Type, (USD Million), 2018 & 2022 & 2029
Figure 30. World Intelligent Customer Service Robot Market Size Market Share by Type in 2022
Figure 31. Text Chatbot
Figure 32. Voice Chatbot
Figure 33. World Intelligent Customer Service Robot Market Size Market Share by Type (2018-2029)
Figure 34. World Intelligent Customer Service Robot Market Size by Application, (USD Million), 2018 & 2022 & 2029
Figure 35. World Intelligent Customer Service Robot Market Size Market Share by Application in 2022
Figure 36. Corporate Website
Figure 37. Online Store
Figure 38. Other
Figure 39. Intelligent Customer Service Robot Industrial Chain
Figure 40. Methodology
Figure 41. Research Process and Data Source
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Research Methodology

Client Requirements

yuan2

Review and analyze client requirements

yuan2

Discussion of all the project requirements and queries

Flexibility Check

yuan2

Project Feasibility Analysis

yuan2

Finalizing tentative research programme

yuan2

Structuring project proposal with scope, timeline, and costs

Analyzing Market Dynamics

yuan2

Determination of key drivers, restraints, challenge, and opportunity

yuan2

Identifies market needs and trends

Market Size Estimation & Forecast

yuan2

Estimation of historical data based on secondary and primary data

yuan2

Anticipating market recast by assigning weightage to market forces (drivers, restraints, opportunities)

yuan2

Freezing historical and forecast market size estimations based on evolution, trends, outlook, and strategies

yuan2

Consideration of geography, region-specific product/service demand for region segments

yuan2

Consideration of product utilization rates, product demand outlook for segments by application or end-user.

tuBiao1

Data Source

yuan2

Secondary Source
Data collections from annual reports, presentations,associations, journals, analyst reports, paid database, press releases, blogs, newsletters,and GIR repositories.

yuan2

Primary Source
Research discussion with manufacturers, distributors, suppliers, end user, industry experts to verify insights.

Validation and
triangulation of
secondary and primary source.

yuan2

Collection of data

yuan2

Cumulating and collating the essential qualitative and quantitative data

yuan2

Generation of report in client requested format by research analysts

yuan2

Reviews by expert analysts

yuan2

Final quality check

yuan2

Clarifying queries

yuan2

Receiving feedback

yuan2

Ensuring satisfaction

  • yuan01
    liuCheng01

    01 Identification of data

    This step involves identification of several primary and secondary data research sources, including Global Info Research's internal data sources. The primary sources consist of in-depth discussions and interviews with policy makers, industry experts, and data evaluators, whereas secondary sources include a thorough study of market journals, press releases, annual reports, and government and non-government agencies websites.

  • yuan01
    liuCheng01

    02 Evaluation of Market Dynamic

    This phase includes a detailed evaluation of several factors that are likely to affect the market dynamics. It involves a comprehensive assessment of major market pain points, drivers, and trends. It also comprises a detailed study of research plans and methodology.

  • yuan01
    liuCheng01

    03 Collection of Data

    This process consists of gathering data, accessing proprietary databases, and reaching out to key industry participants that operate in the market across the value chain. It also involves studying several patterns in the historical data and comparing it with the current scenario.

  • yuan01
    liuCheng01

    04 Collaboration of Data

    This stage involves the validation of data and arrival at actual statistics, and evolution of the market over the years. It entails the study and analyzes various segments and verticals of the market. An impact analysis is also performed to observe which factors will affect the market in the next few years.

  • yuan01
    liuCheng01

    05 Verification and Analysis

    This is the final stage, which involves both quantity and quality checks. Although the process of data verification is an integral part of the research process, all data points and statistics and figures are re-checked to uphold their authenticity and validity.

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Global Intelligent Customer Service Robot Supply, Demand and Key Producers, 2023-2029

Global Intelligent Customer Service Robot Supply, Demand and Key Producers, 2023-2029

Page: 126

Published Date: 05 Feb 2023

Category: Service & Software

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Description

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Description

The global Intelligent Customer Service Robot market size is expected to reach $ million by 2029, rising at a market growth of % CAGR during the forecast period (2023-2029).

An Intelligent Customer Service Robot uses artificial intelligence (AI), machine learning, and natural language understanding (NLU) to mimic human speech. Businesses have been steadily adopting chatbots and incorporating them into their service models to answer customer questions and automate routine tasks.

This report studies the global Intelligent Customer Service Robot demand, key companies, and key regions.

This report is a detailed and comprehensive analysis of the world market for Intelligent Customer Service Robot, and provides market size (US$ million) and Year-over-Year (YoY) growth, considering 2022 as the base year. This report explores demand trends and competition, as well as details the characteristics of Intelligent Customer Service Robot that contribute to its increasing demand across many markets.

Highlights and key features of the study
Global Intelligent Customer Service Robot total market, 2018-2029, (USD Million)
Global Intelligent Customer Service Robot total market by region & country, CAGR, 2018-2029, (USD Million)
U.S. VS China: Intelligent Customer Service Robot total market, key domestic companies and share, (USD Million)
Global Intelligent Customer Service Robot revenue by player and market share 2018-2023, (USD Million)
Global Intelligent Customer Service Robot total market by Type, CAGR, 2018-2029, (USD Million)
Global Intelligent Customer Service Robot total market by Application, CAGR, 2018-2029, (USD Million)
This reports profiles major players in the global Intelligent Customer Service Robot market based on the following parameters – company overview, revenue, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include Watson Assistant (IBM), MobileMonkey, Freshdesk, Oracle, Genesys, AWS, ItsAlive, Amelia and Xpresso.ai, etc.

This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals, COVID-19 and Russia-Ukraine War Influence.

Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the World Intelligent Customer Service Robot market
Detailed Segmentation:
Each section contains quantitative market data including market by value (US$ Millions), by player, by regions, by Type, and by Application. Data is given for the years 2018-2029 by year with 2022 as the base year, 2023 as the estimate year, and 2024-2029 as the forecast year.

Global Intelligent Customer Service Robot Market, By Region:
United States
China
Europe
Japan
South Korea
ASEAN
India
Rest of World

Global Intelligent Customer Service Robot Market, Segmentation by Type
Text Chatbot
Voice Chatbot

Global Intelligent Customer Service Robot Market, Segmentation by Application
Corporate Website
Online Store
Other

Companies Profiled:
Watson Assistant (IBM)
MobileMonkey
Freshdesk
Oracle
Genesys
AWS
ItsAlive
Amelia
Xpresso.ai
Reply.ai
Nuance
AgentBot
Botsify
Bold 360
Acquire.io
SnapEngage
WP-Chatbot
DialogFlow
Conversable
Pandorabots
ChattyPeople
ActiveChat
Xenioo
Converse AI
Engati
Pypestream
Kayako
ZoConvert
Nanjing Yunwen Network Technology
Udesk

Key Questions Answered
1. How big is the global Intelligent Customer Service Robot market?
2. What is the demand of the global Intelligent Customer Service Robot market?
3. What is the year over year growth of the global Intelligent Customer Service Robot market?
4. What is the total value of the global Intelligent Customer Service Robot market?
5. Who are the major players in the global Intelligent Customer Service Robot market?
6. What are the growth factors driving the market demand?
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Table of Contents

1 Supply Summary
1.1 Intelligent Customer Service Robot Introduction
1.2 World Intelligent Customer Service Robot Market Size & Forecast (2018 & 2022 & 2029)
1.3 World Intelligent Customer Service Robot Total Market by Region (by Headquarter Location)
1.3.1 World Intelligent Customer Service Robot Market Size by Region (2018-2029), (by Headquarter Location)
1.3.2 United States Intelligent Customer Service Robot Market Size (2018-2029)
1.3.3 China Intelligent Customer Service Robot Market Size (2018-2029)
1.3.4 Europe Intelligent Customer Service Robot Market Size (2018-2029)
1.3.5 Japan Intelligent Customer Service Robot Market Size (2018-2029)
1.3.6 South Korea Intelligent Customer Service Robot Market Size (2018-2029)
1.3.7 ASEAN Intelligent Customer Service Robot Market Size (2018-2029)
1.3.8 India Intelligent Customer Service Robot Market Size (2018-2029)
1.4 Market Drivers, Restraints and Trends
1.4.1 Intelligent Customer Service Robot Market Drivers
1.4.2 Factors Affecting Demand
1.4.3 Intelligent Customer Service Robot Major Market Trends
1.5 Influence of COVID-19 and Russia-Ukraine War
1.5.1 Influence of COVID-19
1.5.2 Influence of Russia-Ukraine War

2 Demand Summary
2.1 World Intelligent Customer Service Robot Consumption Value (2018-2029)
2.2 World Intelligent Customer Service Robot Consumption Value by Region
2.2.1 World Intelligent Customer Service Robot Consumption Value by Region (2018-2023)
2.2.2 World Intelligent Customer Service Robot Consumption Value Forecast by Region (2024-2029)
2.3 United States Intelligent Customer Service Robot Consumption Value (2018-2029)
2.4 China Intelligent Customer Service Robot Consumption Value (2018-2029)
2.5 Europe Intelligent Customer Service Robot Consumption Value (2018-2029)
2.6 Japan Intelligent Customer Service Robot Consumption Value (2018-2029)
2.7 South Korea Intelligent Customer Service Robot Consumption Value (2018-2029)
2.8 ASEAN Intelligent Customer Service Robot Consumption Value (2018-2029)
2.9 India Intelligent Customer Service Robot Consumption Value (2018-2029)

3 World Intelligent Customer Service Robot Companies Competitive Analysis
3.1 World Intelligent Customer Service Robot Revenue by Player (2018-2023)
3.2 Industry Rank and Concentration Rate (CR)
3.2.1 Global Intelligent Customer Service Robot Industry Rank of Major Players
3.2.2 Global Concentration Ratios (CR4) for Intelligent Customer Service Robot in 2022
3.2.3 Global Concentration Ratios (CR8) for Intelligent Customer Service Robot in 2022
3.3 Intelligent Customer Service Robot Company Evaluation Quadrant
3.4 Intelligent Customer Service Robot Market: Overall Company Footprint Analysis
3.4.1 Intelligent Customer Service Robot Market: Region Footprint
3.4.2 Intelligent Customer Service Robot Market: Company Product Type Footprint
3.4.3 Intelligent Customer Service Robot Market: Company Product Application Footprint
3.5 Competitive Environment
3.5.1 Historical Structure of the Industry
3.5.2 Barriers of Market Entry
3.5.3 Factors of Competition
3.6 Mergers, Acquisitions Activity

4 United States VS China VS Rest of the World (by Headquarter Location)
4.1 United States VS China: Intelligent Customer Service Robot Revenue Comparison (by Headquarter Location)
4.1.1 United States VS China: Intelligent Customer Service Robot Market Size Comparison (2018 & 2022 & 2029) (by Headquarter Location)
4.1.2 United States VS China: Intelligent Customer Service Robot Revenue Market Share Comparison (2018 & 2022 & 2029)
4.2 United States Based Companies VS China Based Companies: Intelligent Customer Service Robot Consumption Value Comparison
4.2.1 United States VS China: Intelligent Customer Service Robot Consumption Value Comparison (2018 & 2022 & 2029)
4.2.2 United States VS China: Intelligent Customer Service Robot Consumption Value Market Share Comparison (2018 & 2022 & 2029)
4.3 United States Based Intelligent Customer Service Robot Companies and Market Share, 2018-2023
4.3.1 United States Based Intelligent Customer Service Robot Companies, Headquarters (States, Country)
4.3.2 United States Based Companies Intelligent Customer Service Robot Revenue, (2018-2023)
4.4 China Based Companies Intelligent Customer Service Robot Revenue and Market Share, 2018-2023
4.4.1 China Based Intelligent Customer Service Robot Companies, Company Headquarters (Province, Country)
4.4.2 China Based Companies Intelligent Customer Service Robot Revenue, (2018-2023)
4.5 Rest of World Based Intelligent Customer Service Robot Companies and Market Share, 2018-2023
4.5.1 Rest of World Based Intelligent Customer Service Robot Companies, Headquarters (States, Country)
4.5.2 Rest of World Based Companies Intelligent Customer Service Robot Revenue, (2018-2023)

5 Market Analysis by Type
5.1 World Intelligent Customer Service Robot Market Size Overview by Type: 2018 VS 2022 VS 2029
5.2 Segment Introduction by Type
5.2.1 Text Chatbot
5.2.2 Voice Chatbot
5.3 Market Segment by Type
5.3.1 World Intelligent Customer Service Robot Market Size by Type (2018-2023)
5.3.2 World Intelligent Customer Service Robot Market Size by Type (2024-2029)
5.3.3 World Intelligent Customer Service Robot Market Size Market Share by Type (2018-2029)

6 Market Analysis by Application
6.1 World Intelligent Customer Service Robot Market Size Overview by Application: 2018 VS 2022 VS 2029
6.2 Segment Introduction by Application
6.2.1 Corporate Website
6.2.2 Online Store
6.2.3 Other
6.3 Market Segment by Application
6.3.1 World Intelligent Customer Service Robot Market Size by Application (2018-2023)
6.3.2 World Intelligent Customer Service Robot Market Size by Application (2024-2029)
6.3.3 World Intelligent Customer Service Robot Market Size by Application (2018-2029)

7 Company Profiles
7.1 Watson Assistant (IBM)
7.1.1 Watson Assistant (IBM) Details
7.1.2 Watson Assistant (IBM) Major Business
7.1.3 Watson Assistant (IBM) Intelligent Customer Service Robot Product and Services
7.1.4 Watson Assistant (IBM) Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.1.5 Watson Assistant (IBM) Recent Developments/Updates
7.1.6 Watson Assistant (IBM) Competitive Strengths & Weaknesses
7.2 MobileMonkey
7.2.1 MobileMonkey Details
7.2.2 MobileMonkey Major Business
7.2.3 MobileMonkey Intelligent Customer Service Robot Product and Services
7.2.4 MobileMonkey Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.2.5 MobileMonkey Recent Developments/Updates
7.2.6 MobileMonkey Competitive Strengths & Weaknesses
7.3 Freshdesk
7.3.1 Freshdesk Details
7.3.2 Freshdesk Major Business
7.3.3 Freshdesk Intelligent Customer Service Robot Product and Services
7.3.4 Freshdesk Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.3.5 Freshdesk Recent Developments/Updates
7.3.6 Freshdesk Competitive Strengths & Weaknesses
7.4 Oracle
7.4.1 Oracle Details
7.4.2 Oracle Major Business
7.4.3 Oracle Intelligent Customer Service Robot Product and Services
7.4.4 Oracle Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.4.5 Oracle Recent Developments/Updates
7.4.6 Oracle Competitive Strengths & Weaknesses
7.5 Genesys
7.5.1 Genesys Details
7.5.2 Genesys Major Business
7.5.3 Genesys Intelligent Customer Service Robot Product and Services
7.5.4 Genesys Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.5.5 Genesys Recent Developments/Updates
7.5.6 Genesys Competitive Strengths & Weaknesses
7.6 AWS
7.6.1 AWS Details
7.6.2 AWS Major Business
7.6.3 AWS Intelligent Customer Service Robot Product and Services
7.6.4 AWS Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.6.5 AWS Recent Developments/Updates
7.6.6 AWS Competitive Strengths & Weaknesses
7.7 ItsAlive
7.7.1 ItsAlive Details
7.7.2 ItsAlive Major Business
7.7.3 ItsAlive Intelligent Customer Service Robot Product and Services
7.7.4 ItsAlive Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.7.5 ItsAlive Recent Developments/Updates
7.7.6 ItsAlive Competitive Strengths & Weaknesses
7.8 Amelia
7.8.1 Amelia Details
7.8.2 Amelia Major Business
7.8.3 Amelia Intelligent Customer Service Robot Product and Services
7.8.4 Amelia Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.8.5 Amelia Recent Developments/Updates
7.8.6 Amelia Competitive Strengths & Weaknesses
7.9 Xpresso.ai
7.9.1 Xpresso.ai Details
7.9.2 Xpresso.ai Major Business
7.9.3 Xpresso.ai Intelligent Customer Service Robot Product and Services
7.9.4 Xpresso.ai Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.9.5 Xpresso.ai Recent Developments/Updates
7.9.6 Xpresso.ai Competitive Strengths & Weaknesses
7.10 Reply.ai
7.10.1 Reply.ai Details
7.10.2 Reply.ai Major Business
7.10.3 Reply.ai Intelligent Customer Service Robot Product and Services
7.10.4 Reply.ai Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.10.5 Reply.ai Recent Developments/Updates
7.10.6 Reply.ai Competitive Strengths & Weaknesses
7.11 Nuance
7.11.1 Nuance Details
7.11.2 Nuance Major Business
7.11.3 Nuance Intelligent Customer Service Robot Product and Services
7.11.4 Nuance Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.11.5 Nuance Recent Developments/Updates
7.11.6 Nuance Competitive Strengths & Weaknesses
7.12 AgentBot
7.12.1 AgentBot Details
7.12.2 AgentBot Major Business
7.12.3 AgentBot Intelligent Customer Service Robot Product and Services
7.12.4 AgentBot Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.12.5 AgentBot Recent Developments/Updates
7.12.6 AgentBot Competitive Strengths & Weaknesses
7.13 Botsify
7.13.1 Botsify Details
7.13.2 Botsify Major Business
7.13.3 Botsify Intelligent Customer Service Robot Product and Services
7.13.4 Botsify Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.13.5 Botsify Recent Developments/Updates
7.13.6 Botsify Competitive Strengths & Weaknesses
7.14 Bold 360
7.14.1 Bold 360 Details
7.14.2 Bold 360 Major Business
7.14.3 Bold 360 Intelligent Customer Service Robot Product and Services
7.14.4 Bold 360 Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.14.5 Bold 360 Recent Developments/Updates
7.14.6 Bold 360 Competitive Strengths & Weaknesses
7.15 Acquire.io
7.15.1 Acquire.io Details
7.15.2 Acquire.io Major Business
7.15.3 Acquire.io Intelligent Customer Service Robot Product and Services
7.15.4 Acquire.io Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.15.5 Acquire.io Recent Developments/Updates
7.15.6 Acquire.io Competitive Strengths & Weaknesses
7.16 SnapEngage
7.16.1 SnapEngage Details
7.16.2 SnapEngage Major Business
7.16.3 SnapEngage Intelligent Customer Service Robot Product and Services
7.16.4 SnapEngage Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.16.5 SnapEngage Recent Developments/Updates
7.16.6 SnapEngage Competitive Strengths & Weaknesses
7.17 WP-Chatbot
7.17.1 WP-Chatbot Details
7.17.2 WP-Chatbot Major Business
7.17.3 WP-Chatbot Intelligent Customer Service Robot Product and Services
7.17.4 WP-Chatbot Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.17.5 WP-Chatbot Recent Developments/Updates
7.17.6 WP-Chatbot Competitive Strengths & Weaknesses
7.18 DialogFlow
7.18.1 DialogFlow Details
7.18.2 DialogFlow Major Business
7.18.3 DialogFlow Intelligent Customer Service Robot Product and Services
7.18.4 DialogFlow Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.18.5 DialogFlow Recent Developments/Updates
7.18.6 DialogFlow Competitive Strengths & Weaknesses
7.19 Conversable
7.19.1 Conversable Details
7.19.2 Conversable Major Business
7.19.3 Conversable Intelligent Customer Service Robot Product and Services
7.19.4 Conversable Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.19.5 Conversable Recent Developments/Updates
7.19.6 Conversable Competitive Strengths & Weaknesses
7.20 Pandorabots
7.20.1 Pandorabots Details
7.20.2 Pandorabots Major Business
7.20.3 Pandorabots Intelligent Customer Service Robot Product and Services
7.20.4 Pandorabots Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.20.5 Pandorabots Recent Developments/Updates
7.20.6 Pandorabots Competitive Strengths & Weaknesses
7.21 ChattyPeople
7.21.1 ChattyPeople Details
7.21.2 ChattyPeople Major Business
7.21.3 ChattyPeople Intelligent Customer Service Robot Product and Services
7.21.4 ChattyPeople Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.21.5 ChattyPeople Recent Developments/Updates
7.21.6 ChattyPeople Competitive Strengths & Weaknesses
7.22 ActiveChat
7.22.1 ActiveChat Details
7.22.2 ActiveChat Major Business
7.22.3 ActiveChat Intelligent Customer Service Robot Product and Services
7.22.4 ActiveChat Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.22.5 ActiveChat Recent Developments/Updates
7.22.6 ActiveChat Competitive Strengths & Weaknesses
7.23 Xenioo
7.23.1 Xenioo Details
7.23.2 Xenioo Major Business
7.23.3 Xenioo Intelligent Customer Service Robot Product and Services
7.23.4 Xenioo Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.23.5 Xenioo Recent Developments/Updates
7.23.6 Xenioo Competitive Strengths & Weaknesses
7.24 Converse AI
7.24.1 Converse AI Details
7.24.2 Converse AI Major Business
7.24.3 Converse AI Intelligent Customer Service Robot Product and Services
7.24.4 Converse AI Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.24.5 Converse AI Recent Developments/Updates
7.24.6 Converse AI Competitive Strengths & Weaknesses
7.25 Engati
7.25.1 Engati Details
7.25.2 Engati Major Business
7.25.3 Engati Intelligent Customer Service Robot Product and Services
7.25.4 Engati Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.25.5 Engati Recent Developments/Updates
7.25.6 Engati Competitive Strengths & Weaknesses
7.26 Pypestream
7.26.1 Pypestream Details
7.26.2 Pypestream Major Business
7.26.3 Pypestream Intelligent Customer Service Robot Product and Services
7.26.4 Pypestream Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.26.5 Pypestream Recent Developments/Updates
7.26.6 Pypestream Competitive Strengths & Weaknesses
7.27 Kayako
7.27.1 Kayako Details
7.27.2 Kayako Major Business
7.27.3 Kayako Intelligent Customer Service Robot Product and Services
7.27.4 Kayako Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.27.5 Kayako Recent Developments/Updates
7.27.6 Kayako Competitive Strengths & Weaknesses
7.28 ZoConvert
7.28.1 ZoConvert Details
7.28.2 ZoConvert Major Business
7.28.3 ZoConvert Intelligent Customer Service Robot Product and Services
7.28.4 ZoConvert Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.28.5 ZoConvert Recent Developments/Updates
7.28.6 ZoConvert Competitive Strengths & Weaknesses
7.29 Nanjing Yunwen Network Technology
7.29.1 Nanjing Yunwen Network Technology Details
7.29.2 Nanjing Yunwen Network Technology Major Business
7.29.3 Nanjing Yunwen Network Technology Intelligent Customer Service Robot Product and Services
7.29.4 Nanjing Yunwen Network Technology Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.29.5 Nanjing Yunwen Network Technology Recent Developments/Updates
7.29.6 Nanjing Yunwen Network Technology Competitive Strengths & Weaknesses
7.30 Udesk
7.30.1 Udesk Details
7.30.2 Udesk Major Business
7.30.3 Udesk Intelligent Customer Service Robot Product and Services
7.30.4 Udesk Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
7.30.5 Udesk Recent Developments/Updates
7.30.6 Udesk Competitive Strengths & Weaknesses

8 Industry Chain Analysis
8.1 Intelligent Customer Service Robot Industry Chain
8.2 Intelligent Customer Service Robot Upstream Analysis
8.3 Intelligent Customer Service Robot Midstream Analysis
8.4 Intelligent Customer Service Robot Downstream Analysis

9 Research Findings and Conclusion

10 Appendix
10.1 Methodology
10.2 Research Process and Data Source
10.3 Disclaimer
btl

Table of Figures

List of Tables
Table 1. World Intelligent Customer Service Robot Revenue by Region (2018, 2022 and 2029) & (USD Million), (by Headquarter Location)
Table 2. World Intelligent Customer Service Robot Revenue by Region (2018-2023) & (USD Million), (by Headquarter Location)
Table 3. World Intelligent Customer Service Robot Revenue by Region (2024-2029) & (USD Million), (by Headquarter Location)
Table 4. World Intelligent Customer Service Robot Revenue Market Share by Region (2018-2023), (by Headquarter Location)
Table 5. World Intelligent Customer Service Robot Revenue Market Share by Region (2024-2029), (by Headquarter Location)
Table 6. Major Market Trends
Table 7. World Intelligent Customer Service Robot Consumption Value Growth Rate Forecast by Region (2018 & 2022 & 2029) & (USD Million)
Table 8. World Intelligent Customer Service Robot Consumption Value by Region (2018-2023) & (USD Million)
Table 9. World Intelligent Customer Service Robot Consumption Value Forecast by Region (2024-2029) & (USD Million)
Table 10. World Intelligent Customer Service Robot Revenue by Player (2018-2023) & (USD Million)
Table 11. Revenue Market Share of Key Intelligent Customer Service Robot Players in 2022
Table 12. World Intelligent Customer Service Robot Industry Rank of Major Player, Based on Revenue in 2022
Table 13. Global Intelligent Customer Service Robot Company Evaluation Quadrant
Table 14. Head Office of Key Intelligent Customer Service Robot Player
Table 15. Intelligent Customer Service Robot Market: Company Product Type Footprint
Table 16. Intelligent Customer Service Robot Market: Company Product Application Footprint
Table 17. Intelligent Customer Service Robot Mergers & Acquisitions Activity
Table 18. United States VS China Intelligent Customer Service Robot Market Size Comparison, (2018 & 2022 & 2029) & (USD Million)
Table 19. United States VS China Intelligent Customer Service Robot Consumption Value Comparison, (2018 & 2022 & 2029) & (USD Million)
Table 20. United States Based Intelligent Customer Service Robot Companies, Headquarters (States, Country)
Table 21. United States Based Companies Intelligent Customer Service Robot Revenue, (2018-2023) & (USD Million)
Table 22. United States Based Companies Intelligent Customer Service Robot Revenue Market Share (2018-2023)
Table 23. China Based Intelligent Customer Service Robot Companies, Headquarters (Province, Country)
Table 24. China Based Companies Intelligent Customer Service Robot Revenue, (2018-2023) & (USD Million)
Table 25. China Based Companies Intelligent Customer Service Robot Revenue Market Share (2018-2023)
Table 26. Rest of World Based Intelligent Customer Service Robot Companies, Headquarters (States, Country)
Table 27. Rest of World Based Companies Intelligent Customer Service Robot Revenue, (2018-2023) & (USD Million)
Table 28. Rest of World Based Companies Intelligent Customer Service Robot Revenue Market Share (2018-2023)
Table 29. World Intelligent Customer Service Robot Market Size by Type, (USD Million), 2018 & 2022 & 2029
Table 30. World Intelligent Customer Service Robot Market Size by Type (2018-2023) & (USD Million)
Table 31. World Intelligent Customer Service Robot Market Size by Type (2024-2029) & (USD Million)
Table 32. World Intelligent Customer Service Robot Market Size by Application, (USD Million), 2018 & 2022 & 2029
Table 33. World Intelligent Customer Service Robot Market Size by Application (2018-2023) & (USD Million)
Table 34. World Intelligent Customer Service Robot Market Size by Application (2024-2029) & (USD Million)
Table 35. Watson Assistant (IBM) Basic Information, Area Served and Competitors
Table 36. Watson Assistant (IBM) Major Business
Table 37. Watson Assistant (IBM) Intelligent Customer Service Robot Product and Services
Table 38. Watson Assistant (IBM) Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 39. Watson Assistant (IBM) Recent Developments/Updates
Table 40. Watson Assistant (IBM) Competitive Strengths & Weaknesses
Table 41. MobileMonkey Basic Information, Area Served and Competitors
Table 42. MobileMonkey Major Business
Table 43. MobileMonkey Intelligent Customer Service Robot Product and Services
Table 44. MobileMonkey Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 45. MobileMonkey Recent Developments/Updates
Table 46. MobileMonkey Competitive Strengths & Weaknesses
Table 47. Freshdesk Basic Information, Area Served and Competitors
Table 48. Freshdesk Major Business
Table 49. Freshdesk Intelligent Customer Service Robot Product and Services
Table 50. Freshdesk Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 51. Freshdesk Recent Developments/Updates
Table 52. Freshdesk Competitive Strengths & Weaknesses
Table 53. Oracle Basic Information, Area Served and Competitors
Table 54. Oracle Major Business
Table 55. Oracle Intelligent Customer Service Robot Product and Services
Table 56. Oracle Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 57. Oracle Recent Developments/Updates
Table 58. Oracle Competitive Strengths & Weaknesses
Table 59. Genesys Basic Information, Area Served and Competitors
Table 60. Genesys Major Business
Table 61. Genesys Intelligent Customer Service Robot Product and Services
Table 62. Genesys Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 63. Genesys Recent Developments/Updates
Table 64. Genesys Competitive Strengths & Weaknesses
Table 65. AWS Basic Information, Area Served and Competitors
Table 66. AWS Major Business
Table 67. AWS Intelligent Customer Service Robot Product and Services
Table 68. AWS Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 69. AWS Recent Developments/Updates
Table 70. AWS Competitive Strengths & Weaknesses
Table 71. ItsAlive Basic Information, Area Served and Competitors
Table 72. ItsAlive Major Business
Table 73. ItsAlive Intelligent Customer Service Robot Product and Services
Table 74. ItsAlive Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 75. ItsAlive Recent Developments/Updates
Table 76. ItsAlive Competitive Strengths & Weaknesses
Table 77. Amelia Basic Information, Area Served and Competitors
Table 78. Amelia Major Business
Table 79. Amelia Intelligent Customer Service Robot Product and Services
Table 80. Amelia Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 81. Amelia Recent Developments/Updates
Table 82. Amelia Competitive Strengths & Weaknesses
Table 83. Xpresso.ai Basic Information, Area Served and Competitors
Table 84. Xpresso.ai Major Business
Table 85. Xpresso.ai Intelligent Customer Service Robot Product and Services
Table 86. Xpresso.ai Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 87. Xpresso.ai Recent Developments/Updates
Table 88. Xpresso.ai Competitive Strengths & Weaknesses
Table 89. Reply.ai Basic Information, Area Served and Competitors
Table 90. Reply.ai Major Business
Table 91. Reply.ai Intelligent Customer Service Robot Product and Services
Table 92. Reply.ai Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 93. Reply.ai Recent Developments/Updates
Table 94. Reply.ai Competitive Strengths & Weaknesses
Table 95. Nuance Basic Information, Area Served and Competitors
Table 96. Nuance Major Business
Table 97. Nuance Intelligent Customer Service Robot Product and Services
Table 98. Nuance Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 99. Nuance Recent Developments/Updates
Table 100. Nuance Competitive Strengths & Weaknesses
Table 101. AgentBot Basic Information, Area Served and Competitors
Table 102. AgentBot Major Business
Table 103. AgentBot Intelligent Customer Service Robot Product and Services
Table 104. AgentBot Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 105. AgentBot Recent Developments/Updates
Table 106. AgentBot Competitive Strengths & Weaknesses
Table 107. Botsify Basic Information, Area Served and Competitors
Table 108. Botsify Major Business
Table 109. Botsify Intelligent Customer Service Robot Product and Services
Table 110. Botsify Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 111. Botsify Recent Developments/Updates
Table 112. Botsify Competitive Strengths & Weaknesses
Table 113. Bold 360 Basic Information, Area Served and Competitors
Table 114. Bold 360 Major Business
Table 115. Bold 360 Intelligent Customer Service Robot Product and Services
Table 116. Bold 360 Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 117. Bold 360 Recent Developments/Updates
Table 118. Bold 360 Competitive Strengths & Weaknesses
Table 119. Acquire.io Basic Information, Area Served and Competitors
Table 120. Acquire.io Major Business
Table 121. Acquire.io Intelligent Customer Service Robot Product and Services
Table 122. Acquire.io Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 123. Acquire.io Recent Developments/Updates
Table 124. Acquire.io Competitive Strengths & Weaknesses
Table 125. SnapEngage Basic Information, Area Served and Competitors
Table 126. SnapEngage Major Business
Table 127. SnapEngage Intelligent Customer Service Robot Product and Services
Table 128. SnapEngage Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 129. SnapEngage Recent Developments/Updates
Table 130. SnapEngage Competitive Strengths & Weaknesses
Table 131. WP-Chatbot Basic Information, Area Served and Competitors
Table 132. WP-Chatbot Major Business
Table 133. WP-Chatbot Intelligent Customer Service Robot Product and Services
Table 134. WP-Chatbot Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 135. WP-Chatbot Recent Developments/Updates
Table 136. WP-Chatbot Competitive Strengths & Weaknesses
Table 137. DialogFlow Basic Information, Area Served and Competitors
Table 138. DialogFlow Major Business
Table 139. DialogFlow Intelligent Customer Service Robot Product and Services
Table 140. DialogFlow Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 141. DialogFlow Recent Developments/Updates
Table 142. DialogFlow Competitive Strengths & Weaknesses
Table 143. Conversable Basic Information, Area Served and Competitors
Table 144. Conversable Major Business
Table 145. Conversable Intelligent Customer Service Robot Product and Services
Table 146. Conversable Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 147. Conversable Recent Developments/Updates
Table 148. Conversable Competitive Strengths & Weaknesses
Table 149. Pandorabots Basic Information, Area Served and Competitors
Table 150. Pandorabots Major Business
Table 151. Pandorabots Intelligent Customer Service Robot Product and Services
Table 152. Pandorabots Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 153. Pandorabots Recent Developments/Updates
Table 154. Pandorabots Competitive Strengths & Weaknesses
Table 155. ChattyPeople Basic Information, Area Served and Competitors
Table 156. ChattyPeople Major Business
Table 157. ChattyPeople Intelligent Customer Service Robot Product and Services
Table 158. ChattyPeople Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 159. ChattyPeople Recent Developments/Updates
Table 160. ChattyPeople Competitive Strengths & Weaknesses
Table 161. ActiveChat Basic Information, Area Served and Competitors
Table 162. ActiveChat Major Business
Table 163. ActiveChat Intelligent Customer Service Robot Product and Services
Table 164. ActiveChat Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 165. ActiveChat Recent Developments/Updates
Table 166. ActiveChat Competitive Strengths & Weaknesses
Table 167. Xenioo Basic Information, Area Served and Competitors
Table 168. Xenioo Major Business
Table 169. Xenioo Intelligent Customer Service Robot Product and Services
Table 170. Xenioo Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 171. Xenioo Recent Developments/Updates
Table 172. Xenioo Competitive Strengths & Weaknesses
Table 173. Converse AI Basic Information, Area Served and Competitors
Table 174. Converse AI Major Business
Table 175. Converse AI Intelligent Customer Service Robot Product and Services
Table 176. Converse AI Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 177. Converse AI Recent Developments/Updates
Table 178. Converse AI Competitive Strengths & Weaknesses
Table 179. Engati Basic Information, Area Served and Competitors
Table 180. Engati Major Business
Table 181. Engati Intelligent Customer Service Robot Product and Services
Table 182. Engati Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 183. Engati Recent Developments/Updates
Table 184. Engati Competitive Strengths & Weaknesses
Table 185. Pypestream Basic Information, Area Served and Competitors
Table 186. Pypestream Major Business
Table 187. Pypestream Intelligent Customer Service Robot Product and Services
Table 188. Pypestream Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 189. Pypestream Recent Developments/Updates
Table 190. Pypestream Competitive Strengths & Weaknesses
Table 191. Kayako Basic Information, Area Served and Competitors
Table 192. Kayako Major Business
Table 193. Kayako Intelligent Customer Service Robot Product and Services
Table 194. Kayako Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 195. Kayako Recent Developments/Updates
Table 196. Kayako Competitive Strengths & Weaknesses
Table 197. ZoConvert Basic Information, Area Served and Competitors
Table 198. ZoConvert Major Business
Table 199. ZoConvert Intelligent Customer Service Robot Product and Services
Table 200. ZoConvert Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 201. ZoConvert Recent Developments/Updates
Table 202. ZoConvert Competitive Strengths & Weaknesses
Table 203. Nanjing Yunwen Network Technology Basic Information, Area Served and Competitors
Table 204. Nanjing Yunwen Network TechnologyMajor Business
Table 205. Nanjing Yunwen Network Technology Intelligent Customer Service Robot Product and Services
Table 206. Nanjing Yunwen Network Technology Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 207. Nanjing Yunwen Network Technology Recent Developments/Updates
Table 208. Udesk Basic Information, Area Served and Competitors
Table 209. Udesk Major Business
Table 210. Udesk Intelligent Customer Service Robot Product and Services
Table 211. Udesk Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 212. Global Key Players of Intelligent Customer Service Robot Upstream (Raw Materials)
Table 213. Intelligent Customer Service Robot Typical Customers
List of Figure
Figure 1. Intelligent Customer Service Robot Picture
Figure 2. World Intelligent Customer Service Robot Total Market Size: 2018 & 2022 & 2029, (USD Million)
Figure 3. World Intelligent Customer Service Robot Total Market Size (2018-2029) & (USD Million)
Figure 4. World Intelligent Customer Service Robot Revenue Market Share by Region (2018, 2022 and 2029) & (USD Million) , (by Headquarter Location)
Figure 5. World Intelligent Customer Service Robot Revenue Market Share by Region (2018-2029), (by Headquarter Location)
Figure 6. United States Based Company Intelligent Customer Service Robot Revenue (2018-2029) & (USD Million)
Figure 7. China Based Company Intelligent Customer Service Robot Revenue (2018-2029) & (USD Million)
Figure 8. Europe Based Company Intelligent Customer Service Robot Revenue (2018-2029) & (USD Million)
Figure 9. Japan Based Company Intelligent Customer Service Robot Revenue (2018-2029) & (USD Million)
Figure 10. South Korea Based Company Intelligent Customer Service Robot Revenue (2018-2029) & (USD Million)
Figure 11. ASEAN Based Company Intelligent Customer Service Robot Revenue (2018-2029) & (USD Million)
Figure 12. India Based Company Intelligent Customer Service Robot Revenue (2018-2029) & (USD Million)
Figure 13. Intelligent Customer Service Robot Market Drivers
Figure 14. Factors Affecting Demand
Figure 15. World Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
Figure 16. World Intelligent Customer Service Robot Consumption Value Market Share by Region (2018-2029)
Figure 17. United States Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
Figure 18. China Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
Figure 19. Europe Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
Figure 20. Japan Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
Figure 21. South Korea Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
Figure 22. ASEAN Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
Figure 23. India Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
Figure 24. Producer Shipments of Intelligent Customer Service Robot by Player Revenue ($MM) and Market Share (%): 2022
Figure 25. Global Four-firm Concentration Ratios (CR4) for Intelligent Customer Service Robot Markets in 2022
Figure 26. Global Four-firm Concentration Ratios (CR8) for Intelligent Customer Service Robot Markets in 2022
Figure 27. United States VS China: Intelligent Customer Service Robot Revenue Market Share Comparison (2018 & 2022 & 2029)
Figure 28. United States VS China: Intelligent Customer Service Robot Consumption Value Market Share Comparison (2018 & 2022 & 2029)
Figure 29. World Intelligent Customer Service Robot Market Size by Type, (USD Million), 2018 & 2022 & 2029
Figure 30. World Intelligent Customer Service Robot Market Size Market Share by Type in 2022
Figure 31. Text Chatbot
Figure 32. Voice Chatbot
Figure 33. World Intelligent Customer Service Robot Market Size Market Share by Type (2018-2029)
Figure 34. World Intelligent Customer Service Robot Market Size by Application, (USD Million), 2018 & 2022 & 2029
Figure 35. World Intelligent Customer Service Robot Market Size Market Share by Application in 2022
Figure 36. Corporate Website
Figure 37. Online Store
Figure 38. Other
Figure 39. Intelligent Customer Service Robot Industrial Chain
Figure 40. Methodology
Figure 41. Research Process and Data Source
btl

Research Methodology

Client Requirements

yuan2

Review and analyze client requirements

yuan2

Discussion of all the project requirements and queries

Flexibility Check

yuan2

Project Feasibility Analysis

yuan2

Finalizing tentative research programme

yuan2

Structuring project proposal with scope, timeline, and costs

Analyzing Market Dynamics

yuan2

Determination of key drivers, restraints, challenge, and opportunity

yuan2

Identifies market needs and trends

Market Size Estimation & Forecast

yuan2

Estimation of historical data based on secondary and primary data

yuan2

Anticipating market recast by assigning weightage to market forces (drivers, restraints, opportunities)

yuan2

Freezing historical and forecast market size estimations based on evolution, trends, outlook, and strategies

yuan2

Consideration of geography, region-specific product/service demand for region segments

yuan2

Consideration of product utilization rates, product demand outlook for segments by application or end-user.

tuBiao1

Data Source

yuan2

Secondary Source
Data collections from annual reports, presentations,associations, journals, analyst reports, paid database, press releases, blogs, newsletters,and GIR repositories.

yuan2

Discussion of all the project requirements and queries

Validation and triangulation of secondary and primary source.

yuan2

Collection of data

yuan2

Cumulating and collating the essential qualitative and quantitative data

yuan2

Generation of report in client requested format by research analysts

yuan2

Reviews by expert analysts

yuan2

Final quality check

yuan2

Clarifying queries

yuan2

Receiving feedback

yuan2

Ensuring satisfaction

  • yuan01
    liuCheng01

    01 Identification of data

    This step involves identification of several primary and secondary data research sources, including Global Info Research's internal data sources. The primary sources consist of in-depth discussions and interviews with policy makers, industry experts, and data evaluators, whereas secondary sources include a thorough study of market journals, press releases, annual reports, and government and non-government agencies websites.

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    liuCheng01

    02 Evaluation of Market Dynamic

    This phase includes a detailed evaluation of several factors that are likely to affect the market dynamics. It involves a comprehensive assessment of major market pain points, drivers, and trends. It also comprises a detailed study of research plans and methodology.

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    liuCheng01

    03 Collection of Data

    This process consists of gathering data, accessing proprietary databases, and reaching out to key industry participants that operate in the market across the value chain. It also involves studying several patterns in the historical data and comparing it with the current scenario.

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    04 Collaboration of Data

    This stage involves the validation of data and arrival at actual statistics, and evolution of the market over the years. It entails the study and analyzes various segments and verticals of the market. An impact analysis is also performed to observe which factors will affect the market in the next few years.

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    liuCheng01

    05 Verification and Analysis

    This is the final stage, which involves both quantity and quality checks. Although the process of data verification is an integral part of the research process, all data points and statistics and figures are re-checked to uphold their authenticity and validity.

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