Global Intelligent Customer Service Robot Market 2023 by Company, Regions, Type and Application, Forecast to 2029

Page: 122

Published Date: 03 Jan 2023

Category: Service & Software

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Description
Table of Contents
Table of Figures
Research Methodology
Companies Mentioned
Related Reports
Product Tags

Description

An Intelligent Customer Service Robot uses artificial intelligence (AI), machine learning, and natural language understanding (NLU) to mimic human speech. Businesses have been steadily adopting chatbots and incorporating them into their service models to answer customer questions and automate routine tasks.

According to our (Global Info Research) latest study, the global Intelligent Customer Service Robot market size was valued at USD million in 2022 and is forecast to a readjusted size of USD million by 2029 with a CAGR of % during review period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.

This report is a detailed and comprehensive analysis for global Intelligent Customer Service Robot market. Both quantitative and qualitative analyses are presented by company, by region & country, by Type and by Application. As the market is constantly changing, this report explores the competition, supply and demand trends, as well as key factors that contribute to its changing demands across many markets. Company profiles and product examples of selected competitors, along with market share estimates of some of the selected leaders for the year 2023, are provided.

Key Features:
Global Intelligent Customer Service Robot market size and forecasts, in consumption value ($ Million), 2018-2029
Global Intelligent Customer Service Robot market size and forecasts by region and country, in consumption value ($ Million), 2018-2029
Global Intelligent Customer Service Robot market size and forecasts, by Type and by Application, in consumption value ($ Million), 2018-2029
Global Intelligent Customer Service Robot market shares of main players, in revenue ($ Million), 2018-2023
The Primary Objectives in This Report Are:
To determine the size of the total market opportunity of global and key countries
To assess the growth potential for Intelligent Customer Service Robot
To forecast future growth in each product and end-use market
To assess competitive factors affecting the marketplace
This report profiles key players in the global Intelligent Customer Service Robot market based on the following parameters - company overview, production, value, price, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include Watson Assistant (IBM), MobileMonkey, Freshdesk, Oracle and Genesys, etc.

This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals, COVID-19 and Russia-Ukraine War Influence.

Market segmentation
Intelligent Customer Service Robot market is split by Type and by Application. For the period 2018-2029, the growth among segments provide accurate calculations and forecasts for consumption value by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.

Market segment by Type
    Text Chatbot
    Voice Chatbot

Market segment by Application
    Corporate Website
    Online Store
    Other

Market segment by players, this report covers
    Watson Assistant (IBM)
    MobileMonkey
    Freshdesk
    Oracle
    Genesys
    AWS
    ItsAlive
    Amelia
    Xpresso.ai
    Reply.ai
    Nuance
    AgentBot
    Botsify
    Bold 360
    Acquire.io
    SnapEngage
    WP-Chatbot
    DialogFlow
    Conversable
    Pandorabots
    ChattyPeople
    ActiveChat
    Xenioo
    Converse AI
    Engati
    Pypestream
    Kayako
    ZoConvert
    Nanjing Yunwen Network Technology
    Udesk

Market segment by regions, regional analysis covers
    North America (United States, Canada, and Mexico)
    Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
    Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia and Rest of Asia-Pacific)
    South America (Brazil, Argentina and Rest of South America)
    Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)

The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe Intelligent Customer Service Robot product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of Intelligent Customer Service Robot, with revenue, gross margin and global market share of Intelligent Customer Service Robot from 2018 to 2023.
Chapter 3, the Intelligent Customer Service Robot competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and application, with consumption value and growth rate by Type, application, from 2018 to 2029.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2018 to 2023.and Intelligent Customer Service Robot market forecast, by regions, type and application, with consumption value, from 2024 to 2029.
Chapter 11, market dynamics, drivers, restraints, trends, Porters Five Forces analysis, and Influence of COVID-19 and Russia-Ukraine War
Chapter 12, the key raw materials and key suppliers, and industry chain of Intelligent Customer Service Robot.
Chapter 13, to describe Intelligent Customer Service Robot research findings and conclusion.

Table of Contents

1 Market Overview
    1.1 Product Overview and Scope of Intelligent Customer Service Robot
    1.2 Market Estimation Caveats and Base Year
    1.3 Classification of Intelligent Customer Service Robot by Type
        1.3.1 Overview: Global Intelligent Customer Service Robot Market Size by Type: 2018 Versus 2022 Versus 2029
        1.3.2 Global Intelligent Customer Service Robot Consumption Value Market Share by Type in 2022
        1.3.3 Text Chatbot
        1.3.4 Voice Chatbot
    1.4 Global Intelligent Customer Service Robot Market by Application
        1.4.1 Overview: Global Intelligent Customer Service Robot Market Size by Application: 2018 Versus 2022 Versus 2029
        1.4.2 Corporate Website
        1.4.3 Online Store
        1.4.4 Other
    1.5 Global Intelligent Customer Service Robot Market Size & Forecast
    1.6 Global Intelligent Customer Service Robot Market Size and Forecast by Region
        1.6.1 Global Intelligent Customer Service Robot Market Size by Region: 2018 VS 2022 VS 2029
        1.6.2 Global Intelligent Customer Service Robot Market Size by Region, (2018-2029)
        1.6.3 North America Intelligent Customer Service Robot Market Size and Prospect (2018-2029)
        1.6.4 Europe Intelligent Customer Service Robot Market Size and Prospect (2018-2029)
        1.6.5 Asia-Pacific Intelligent Customer Service Robot Market Size and Prospect (2018-2029)
        1.6.6 South America Intelligent Customer Service Robot Market Size and Prospect (2018-2029)
        1.6.7 Middle East and Africa Intelligent Customer Service Robot Market Size and Prospect (2018-2029)

2 Company Profiles
    2.1 Watson Assistant (IBM)
        2.1.1 Watson Assistant (IBM) Details
        2.1.2 Watson Assistant (IBM) Major Business
        2.1.3 Watson Assistant (IBM) Intelligent Customer Service Robot Product and Solutions
        2.1.4 Watson Assistant (IBM) Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.1.5 Watson Assistant (IBM) Recent Developments and Future Plans
    2.2 MobileMonkey
        2.2.1 MobileMonkey Details
        2.2.2 MobileMonkey Major Business
        2.2.3 MobileMonkey Intelligent Customer Service Robot Product and Solutions
        2.2.4 MobileMonkey Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.2.5 MobileMonkey Recent Developments and Future Plans
    2.3 Freshdesk
        2.3.1 Freshdesk Details
        2.3.2 Freshdesk Major Business
        2.3.3 Freshdesk Intelligent Customer Service Robot Product and Solutions
        2.3.4 Freshdesk Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.3.5 Freshdesk Recent Developments and Future Plans
    2.4 Oracle
        2.4.1 Oracle Details
        2.4.2 Oracle Major Business
        2.4.3 Oracle Intelligent Customer Service Robot Product and Solutions
        2.4.4 Oracle Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.4.5 Oracle Recent Developments and Future Plans
    2.5 Genesys
        2.5.1 Genesys Details
        2.5.2 Genesys Major Business
        2.5.3 Genesys Intelligent Customer Service Robot Product and Solutions
        2.5.4 Genesys Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.5.5 Genesys Recent Developments and Future Plans
    2.6 AWS
        2.6.1 AWS Details
        2.6.2 AWS Major Business
        2.6.3 AWS Intelligent Customer Service Robot Product and Solutions
        2.6.4 AWS Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.6.5 AWS Recent Developments and Future Plans
    2.7 ItsAlive
        2.7.1 ItsAlive Details
        2.7.2 ItsAlive Major Business
        2.7.3 ItsAlive Intelligent Customer Service Robot Product and Solutions
        2.7.4 ItsAlive Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.7.5 ItsAlive Recent Developments and Future Plans
    2.8 Amelia
        2.8.1 Amelia Details
        2.8.2 Amelia Major Business
        2.8.3 Amelia Intelligent Customer Service Robot Product and Solutions
        2.8.4 Amelia Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.8.5 Amelia Recent Developments and Future Plans
    2.9 Xpresso.ai
        2.9.1 Xpresso.ai Details
        2.9.2 Xpresso.ai Major Business
        2.9.3 Xpresso.ai Intelligent Customer Service Robot Product and Solutions
        2.9.4 Xpresso.ai Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.9.5 Xpresso.ai Recent Developments and Future Plans
    2.10 Reply.ai
        2.10.1 Reply.ai Details
        2.10.2 Reply.ai Major Business
        2.10.3 Reply.ai Intelligent Customer Service Robot Product and Solutions
        2.10.4 Reply.ai Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.10.5 Reply.ai Recent Developments and Future Plans
    2.11 Nuance
        2.11.1 Nuance Details
        2.11.2 Nuance Major Business
        2.11.3 Nuance Intelligent Customer Service Robot Product and Solutions
        2.11.4 Nuance Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.11.5 Nuance Recent Developments and Future Plans
    2.12 AgentBot
        2.12.1 AgentBot Details
        2.12.2 AgentBot Major Business
        2.12.3 AgentBot Intelligent Customer Service Robot Product and Solutions
        2.12.4 AgentBot Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.12.5 AgentBot Recent Developments and Future Plans
    2.13 Botsify
        2.13.1 Botsify Details
        2.13.2 Botsify Major Business
        2.13.3 Botsify Intelligent Customer Service Robot Product and Solutions
        2.13.4 Botsify Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.13.5 Botsify Recent Developments and Future Plans
    2.14 Bold 360
        2.14.1 Bold 360 Details
        2.14.2 Bold 360 Major Business
        2.14.3 Bold 360 Intelligent Customer Service Robot Product and Solutions
        2.14.4 Bold 360 Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.14.5 Bold 360 Recent Developments and Future Plans
    2.15 Acquire.io
        2.15.1 Acquire.io Details
        2.15.2 Acquire.io Major Business
        2.15.3 Acquire.io Intelligent Customer Service Robot Product and Solutions
        2.15.4 Acquire.io Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.15.5 Acquire.io Recent Developments and Future Plans
    2.16 SnapEngage
        2.16.1 SnapEngage Details
        2.16.2 SnapEngage Major Business
        2.16.3 SnapEngage Intelligent Customer Service Robot Product and Solutions
        2.16.4 SnapEngage Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.16.5 SnapEngage Recent Developments and Future Plans
    2.17 WP-Chatbot
        2.17.1 WP-Chatbot Details
        2.17.2 WP-Chatbot Major Business
        2.17.3 WP-Chatbot Intelligent Customer Service Robot Product and Solutions
        2.17.4 WP-Chatbot Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.17.5 WP-Chatbot Recent Developments and Future Plans
    2.18 DialogFlow
        2.18.1 DialogFlow Details
        2.18.2 DialogFlow Major Business
        2.18.3 DialogFlow Intelligent Customer Service Robot Product and Solutions
        2.18.4 DialogFlow Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.18.5 DialogFlow Recent Developments and Future Plans
    2.19 Conversable
        2.19.1 Conversable Details
        2.19.2 Conversable Major Business
        2.19.3 Conversable Intelligent Customer Service Robot Product and Solutions
        2.19.4 Conversable Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.19.5 Conversable Recent Developments and Future Plans
    2.20 Pandorabots
        2.20.1 Pandorabots Details
        2.20.2 Pandorabots Major Business
        2.20.3 Pandorabots Intelligent Customer Service Robot Product and Solutions
        2.20.4 Pandorabots Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.20.5 Pandorabots Recent Developments and Future Plans
    2.21 ChattyPeople
        2.21.1 ChattyPeople Details
        2.21.2 ChattyPeople Major Business
        2.21.3 ChattyPeople Intelligent Customer Service Robot Product and Solutions
        2.21.4 ChattyPeople Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.21.5 ChattyPeople Recent Developments and Future Plans
    2.22 ActiveChat
        2.22.1 ActiveChat Details
        2.22.2 ActiveChat Major Business
        2.22.3 ActiveChat Intelligent Customer Service Robot Product and Solutions
        2.22.4 ActiveChat Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.22.5 ActiveChat Recent Developments and Future Plans
    2.23 Xenioo
        2.23.1 Xenioo Details
        2.23.2 Xenioo Major Business
        2.23.3 Xenioo Intelligent Customer Service Robot Product and Solutions
        2.23.4 Xenioo Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.23.5 Xenioo Recent Developments and Future Plans
    2.24 Converse AI
        2.24.1 Converse AI Details
        2.24.2 Converse AI Major Business
        2.24.3 Converse AI Intelligent Customer Service Robot Product and Solutions
        2.24.4 Converse AI Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.24.5 Converse AI Recent Developments and Future Plans
    2.25 Engati
        2.25.1 Engati Details
        2.25.2 Engati Major Business
        2.25.3 Engati Intelligent Customer Service Robot Product and Solutions
        2.25.4 Engati Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.25.5 Engati Recent Developments and Future Plans
    2.26 Pypestream
        2.26.1 Pypestream Details
        2.26.2 Pypestream Major Business
        2.26.3 Pypestream Intelligent Customer Service Robot Product and Solutions
        2.26.4 Pypestream Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.26.5 Pypestream Recent Developments and Future Plans
    2.27 Kayako
        2.27.1 Kayako Details
        2.27.2 Kayako Major Business
        2.27.3 Kayako Intelligent Customer Service Robot Product and Solutions
        2.27.4 Kayako Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.27.5 Kayako Recent Developments and Future Plans
    2.28 ZoConvert
        2.28.1 ZoConvert Details
        2.28.2 ZoConvert Major Business
        2.28.3 ZoConvert Intelligent Customer Service Robot Product and Solutions
        2.28.4 ZoConvert Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.28.5 ZoConvert Recent Developments and Future Plans
    2.29 Nanjing Yunwen Network Technology
        2.29.1 Nanjing Yunwen Network Technology Details
        2.29.2 Nanjing Yunwen Network Technology Major Business
        2.29.3 Nanjing Yunwen Network Technology Intelligent Customer Service Robot Product and Solutions
        2.29.4 Nanjing Yunwen Network Technology Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.29.5 Nanjing Yunwen Network Technology Recent Developments and Future Plans
    2.30 Udesk
        2.30.1 Udesk Details
        2.30.2 Udesk Major Business
        2.30.3 Udesk Intelligent Customer Service Robot Product and Solutions
        2.30.4 Udesk Intelligent Customer Service Robot Revenue, Gross Margin and Market Share (2018-2023)
        2.30.5 Udesk Recent Developments and Future Plans

3 Market Competition, by Players
    3.1 Global Intelligent Customer Service Robot Revenue and Share by Players (2018-2023)
    3.2 Market Share Analysis (2022)
        3.2.1 Market Share of Intelligent Customer Service Robot by Company Revenue
        3.2.2 Top 3 Intelligent Customer Service Robot Players Market Share in 2022
        3.2.3 Top 6 Intelligent Customer Service Robot Players Market Share in 2022
    3.3 Intelligent Customer Service Robot Market: Overall Company Footprint Analysis
        3.3.1 Intelligent Customer Service Robot Market: Region Footprint
        3.3.2 Intelligent Customer Service Robot Market: Company Product Type Footprint
        3.3.3 Intelligent Customer Service Robot Market: Company Product Application Footprint
    3.4 New Market Entrants and Barriers to Market Entry
    3.5 Mergers, Acquisition, Agreements, and Collaborations

4 Market Size Segment by Type
    4.1 Global Intelligent Customer Service Robot Consumption Value and Market Share by Type (2018-2023)
    4.2 Global Intelligent Customer Service Robot Market Forecast by Type (2024-2029)

5 Market Size Segment by Application
    5.1 Global Intelligent Customer Service Robot Consumption Value Market Share by Application (2018-2023)
    5.2 Global Intelligent Customer Service Robot Market Forecast by Application (2024-2029)

6 North America
    6.1 North America Intelligent Customer Service Robot Consumption Value by Type (2018-2029)
    6.2 North America Intelligent Customer Service Robot Consumption Value by Application (2018-2029)
    6.3 North America Intelligent Customer Service Robot Market Size by Country
        6.3.1 North America Intelligent Customer Service Robot Consumption Value by Country (2018-2029)
        6.3.2 United States Intelligent Customer Service Robot Market Size and Forecast (2018-2029)
        6.3.3 Canada Intelligent Customer Service Robot Market Size and Forecast (2018-2029)
        6.3.4 Mexico Intelligent Customer Service Robot Market Size and Forecast (2018-2029)

7 Europe
    7.1 Europe Intelligent Customer Service Robot Consumption Value by Type (2018-2029)
    7.2 Europe Intelligent Customer Service Robot Consumption Value by Application (2018-2029)
    7.3 Europe Intelligent Customer Service Robot Market Size by Country
        7.3.1 Europe Intelligent Customer Service Robot Consumption Value by Country (2018-2029)
        7.3.2 Germany Intelligent Customer Service Robot Market Size and Forecast (2018-2029)
        7.3.3 France Intelligent Customer Service Robot Market Size and Forecast (2018-2029)
        7.3.4 United Kingdom Intelligent Customer Service Robot Market Size and Forecast (2018-2029)
        7.3.5 Russia Intelligent Customer Service Robot Market Size and Forecast (2018-2029)
        7.3.6 Italy Intelligent Customer Service Robot Market Size and Forecast (2018-2029)

8 Asia-Pacific
    8.1 Asia-Pacific Intelligent Customer Service Robot Consumption Value by Type (2018-2029)
    8.2 Asia-Pacific Intelligent Customer Service Robot Consumption Value by Application (2018-2029)
    8.3 Asia-Pacific Intelligent Customer Service Robot Market Size by Region
        8.3.1 Asia-Pacific Intelligent Customer Service Robot Consumption Value by Region (2018-2029)
        8.3.2 China Intelligent Customer Service Robot Market Size and Forecast (2018-2029)
        8.3.3 Japan Intelligent Customer Service Robot Market Size and Forecast (2018-2029)
        8.3.4 South Korea Intelligent Customer Service Robot Market Size and Forecast (2018-2029)
        8.3.5 India Intelligent Customer Service Robot Market Size and Forecast (2018-2029)
        8.3.6 Southeast Asia Intelligent Customer Service Robot Market Size and Forecast (2018-2029)
        8.3.7 Australia Intelligent Customer Service Robot Market Size and Forecast (2018-2029)

9 South America
    9.1 South America Intelligent Customer Service Robot Consumption Value by Type (2018-2029)
    9.2 South America Intelligent Customer Service Robot Consumption Value by Application (2018-2029)
    9.3 South America Intelligent Customer Service Robot Market Size by Country
        9.3.1 South America Intelligent Customer Service Robot Consumption Value by Country (2018-2029)
        9.3.2 Brazil Intelligent Customer Service Robot Market Size and Forecast (2018-2029)
        9.3.3 Argentina Intelligent Customer Service Robot Market Size and Forecast (2018-2029)

10 Middle East & Africa
    10.1 Middle East & Africa Intelligent Customer Service Robot Consumption Value by Type (2018-2029)
    10.2 Middle East & Africa Intelligent Customer Service Robot Consumption Value by Application (2018-2029)
    10.3 Middle East & Africa Intelligent Customer Service Robot Market Size by Country
        10.3.1 Middle East & Africa Intelligent Customer Service Robot Consumption Value by Country (2018-2029)
        10.3.2 Turkey Intelligent Customer Service Robot Market Size and Forecast (2018-2029)
        10.3.3 Saudi Arabia Intelligent Customer Service Robot Market Size and Forecast (2018-2029)
        10.3.4 UAE Intelligent Customer Service Robot Market Size and Forecast (2018-2029)

11 Market Dynamics
    11.1 Intelligent Customer Service Robot Market Drivers
    11.2 Intelligent Customer Service Robot Market Restraints
    11.3 Intelligent Customer Service Robot Trends Analysis
    11.4 Porters Five Forces Analysis
        11.4.1 Threat of New Entrants
        11.4.2 Bargaining Power of Suppliers
        11.4.3 Bargaining Power of Buyers
        11.4.4 Threat of Substitutes
        11.4.5 Competitive Rivalry
    11.5 Influence of COVID-19 and Russia-Ukraine War
        11.5.1 Influence of COVID-19
        11.5.2 Influence of Russia-Ukraine War

12 Industry Chain Analysis
    12.1 Intelligent Customer Service Robot Industry Chain
    12.2 Intelligent Customer Service Robot Upstream Analysis
    12.3 Intelligent Customer Service Robot Midstream Analysis
    12.4 Intelligent Customer Service Robot Downstream Analysis

13 Research Findings and Conclusion

14 Appendix
    14.1 Methodology
    14.2 Research Process and Data Source
    14.3 Disclaimer

Table of Figures

List of Tables
    Table 1. Global Intelligent Customer Service Robot Consumption Value by Type, (USD Million), 2018 & 2022 & 2029
    Table 2. Global Intelligent Customer Service Robot Consumption Value by Application, (USD Million), 2018 & 2022 & 2029
    Table 3. Global Intelligent Customer Service Robot Consumption Value by Region (2018-2023) & (USD Million)
    Table 4. Global Intelligent Customer Service Robot Consumption Value by Region (2024-2029) & (USD Million)
    Table 5. Watson Assistant (IBM) Company Information, Head Office, and Major Competitors
    Table 6. Watson Assistant (IBM) Major Business
    Table 7. Watson Assistant (IBM) Intelligent Customer Service Robot Product and Solutions
    Table 8. Watson Assistant (IBM) Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 9. Watson Assistant (IBM) Recent Developments and Future Plans
    Table 10. MobileMonkey Company Information, Head Office, and Major Competitors
    Table 11. MobileMonkey Major Business
    Table 12. MobileMonkey Intelligent Customer Service Robot Product and Solutions
    Table 13. MobileMonkey Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 14. MobileMonkey Recent Developments and Future Plans
    Table 15. Freshdesk Company Information, Head Office, and Major Competitors
    Table 16. Freshdesk Major Business
    Table 17. Freshdesk Intelligent Customer Service Robot Product and Solutions
    Table 18. Freshdesk Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 19. Freshdesk Recent Developments and Future Plans
    Table 20. Oracle Company Information, Head Office, and Major Competitors
    Table 21. Oracle Major Business
    Table 22. Oracle Intelligent Customer Service Robot Product and Solutions
    Table 23. Oracle Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 24. Oracle Recent Developments and Future Plans
    Table 25. Genesys Company Information, Head Office, and Major Competitors
    Table 26. Genesys Major Business
    Table 27. Genesys Intelligent Customer Service Robot Product and Solutions
    Table 28. Genesys Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 29. Genesys Recent Developments and Future Plans
    Table 30. AWS Company Information, Head Office, and Major Competitors
    Table 31. AWS Major Business
    Table 32. AWS Intelligent Customer Service Robot Product and Solutions
    Table 33. AWS Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 34. AWS Recent Developments and Future Plans
    Table 35. ItsAlive Company Information, Head Office, and Major Competitors
    Table 36. ItsAlive Major Business
    Table 37. ItsAlive Intelligent Customer Service Robot Product and Solutions
    Table 38. ItsAlive Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 39. ItsAlive Recent Developments and Future Plans
    Table 40. Amelia Company Information, Head Office, and Major Competitors
    Table 41. Amelia Major Business
    Table 42. Amelia Intelligent Customer Service Robot Product and Solutions
    Table 43. Amelia Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 44. Amelia Recent Developments and Future Plans
    Table 45. Xpresso.ai Company Information, Head Office, and Major Competitors
    Table 46. Xpresso.ai Major Business
    Table 47. Xpresso.ai Intelligent Customer Service Robot Product and Solutions
    Table 48. Xpresso.ai Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 49. Xpresso.ai Recent Developments and Future Plans
    Table 50. Reply.ai Company Information, Head Office, and Major Competitors
    Table 51. Reply.ai Major Business
    Table 52. Reply.ai Intelligent Customer Service Robot Product and Solutions
    Table 53. Reply.ai Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 54. Reply.ai Recent Developments and Future Plans
    Table 55. Nuance Company Information, Head Office, and Major Competitors
    Table 56. Nuance Major Business
    Table 57. Nuance Intelligent Customer Service Robot Product and Solutions
    Table 58. Nuance Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 59. Nuance Recent Developments and Future Plans
    Table 60. AgentBot Company Information, Head Office, and Major Competitors
    Table 61. AgentBot Major Business
    Table 62. AgentBot Intelligent Customer Service Robot Product and Solutions
    Table 63. AgentBot Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 64. AgentBot Recent Developments and Future Plans
    Table 65. Botsify Company Information, Head Office, and Major Competitors
    Table 66. Botsify Major Business
    Table 67. Botsify Intelligent Customer Service Robot Product and Solutions
    Table 68. Botsify Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 69. Botsify Recent Developments and Future Plans
    Table 70. Bold 360 Company Information, Head Office, and Major Competitors
    Table 71. Bold 360 Major Business
    Table 72. Bold 360 Intelligent Customer Service Robot Product and Solutions
    Table 73. Bold 360 Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 74. Bold 360 Recent Developments and Future Plans
    Table 75. Acquire.io Company Information, Head Office, and Major Competitors
    Table 76. Acquire.io Major Business
    Table 77. Acquire.io Intelligent Customer Service Robot Product and Solutions
    Table 78. Acquire.io Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 79. Acquire.io Recent Developments and Future Plans
    Table 80. SnapEngage Company Information, Head Office, and Major Competitors
    Table 81. SnapEngage Major Business
    Table 82. SnapEngage Intelligent Customer Service Robot Product and Solutions
    Table 83. SnapEngage Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 84. SnapEngage Recent Developments and Future Plans
    Table 85. WP-Chatbot Company Information, Head Office, and Major Competitors
    Table 86. WP-Chatbot Major Business
    Table 87. WP-Chatbot Intelligent Customer Service Robot Product and Solutions
    Table 88. WP-Chatbot Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 89. WP-Chatbot Recent Developments and Future Plans
    Table 90. DialogFlow Company Information, Head Office, and Major Competitors
    Table 91. DialogFlow Major Business
    Table 92. DialogFlow Intelligent Customer Service Robot Product and Solutions
    Table 93. DialogFlow Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 94. DialogFlow Recent Developments and Future Plans
    Table 95. Conversable Company Information, Head Office, and Major Competitors
    Table 96. Conversable Major Business
    Table 97. Conversable Intelligent Customer Service Robot Product and Solutions
    Table 98. Conversable Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 99. Conversable Recent Developments and Future Plans
    Table 100. Pandorabots Company Information, Head Office, and Major Competitors
    Table 101. Pandorabots Major Business
    Table 102. Pandorabots Intelligent Customer Service Robot Product and Solutions
    Table 103. Pandorabots Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 104. Pandorabots Recent Developments and Future Plans
    Table 105. ChattyPeople Company Information, Head Office, and Major Competitors
    Table 106. ChattyPeople Major Business
    Table 107. ChattyPeople Intelligent Customer Service Robot Product and Solutions
    Table 108. ChattyPeople Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 109. ChattyPeople Recent Developments and Future Plans
    Table 110. ActiveChat Company Information, Head Office, and Major Competitors
    Table 111. ActiveChat Major Business
    Table 112. ActiveChat Intelligent Customer Service Robot Product and Solutions
    Table 113. ActiveChat Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 114. ActiveChat Recent Developments and Future Plans
    Table 115. Xenioo Company Information, Head Office, and Major Competitors
    Table 116. Xenioo Major Business
    Table 117. Xenioo Intelligent Customer Service Robot Product and Solutions
    Table 118. Xenioo Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 119. Xenioo Recent Developments and Future Plans
    Table 120. Converse AI Company Information, Head Office, and Major Competitors
    Table 121. Converse AI Major Business
    Table 122. Converse AI Intelligent Customer Service Robot Product and Solutions
    Table 123. Converse AI Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 124. Converse AI Recent Developments and Future Plans
    Table 125. Engati Company Information, Head Office, and Major Competitors
    Table 126. Engati Major Business
    Table 127. Engati Intelligent Customer Service Robot Product and Solutions
    Table 128. Engati Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 129. Engati Recent Developments and Future Plans
    Table 130. Pypestream Company Information, Head Office, and Major Competitors
    Table 131. Pypestream Major Business
    Table 132. Pypestream Intelligent Customer Service Robot Product and Solutions
    Table 133. Pypestream Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 134. Pypestream Recent Developments and Future Plans
    Table 135. Kayako Company Information, Head Office, and Major Competitors
    Table 136. Kayako Major Business
    Table 137. Kayako Intelligent Customer Service Robot Product and Solutions
    Table 138. Kayako Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 139. Kayako Recent Developments and Future Plans
    Table 140. ZoConvert Company Information, Head Office, and Major Competitors
    Table 141. ZoConvert Major Business
    Table 142. ZoConvert Intelligent Customer Service Robot Product and Solutions
    Table 143. ZoConvert Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 144. ZoConvert Recent Developments and Future Plans
    Table 145. Nanjing Yunwen Network Technology Company Information, Head Office, and Major Competitors
    Table 146. Nanjing Yunwen Network Technology Major Business
    Table 147. Nanjing Yunwen Network Technology Intelligent Customer Service Robot Product and Solutions
    Table 148. Nanjing Yunwen Network Technology Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 149. Nanjing Yunwen Network Technology Recent Developments and Future Plans
    Table 150. Udesk Company Information, Head Office, and Major Competitors
    Table 151. Udesk Major Business
    Table 152. Udesk Intelligent Customer Service Robot Product and Solutions
    Table 153. Udesk Intelligent Customer Service Robot Revenue (USD Million), Gross Margin and Market Share (2018-2023)
    Table 154. Udesk Recent Developments and Future Plans
    Table 155. Global Intelligent Customer Service Robot Revenue (USD Million) by Players (2018-2023)
    Table 156. Global Intelligent Customer Service Robot Revenue Share by Players (2018-2023)
    Table 157. Breakdown of Intelligent Customer Service Robot by Company Type (Tier 1, Tier 2, and Tier 3)
    Table 158. Market Position of Players in Intelligent Customer Service Robot, (Tier 1, Tier 2, and Tier 3), Based on Revenue in 2022
    Table 159. Head Office of Key Intelligent Customer Service Robot Players
    Table 160. Intelligent Customer Service Robot Market: Company Product Type Footprint
    Table 161. Intelligent Customer Service Robot Market: Company Product Application Footprint
    Table 162. Intelligent Customer Service Robot New Market Entrants and Barriers to Market Entry
    Table 163. Intelligent Customer Service Robot Mergers, Acquisition, Agreements, and Collaborations
    Table 164. Global Intelligent Customer Service Robot Consumption Value (USD Million) by Type (2018-2023)
    Table 165. Global Intelligent Customer Service Robot Consumption Value Share by Type (2018-2023)
    Table 166. Global Intelligent Customer Service Robot Consumption Value Forecast by Type (2024-2029)
    Table 167. Global Intelligent Customer Service Robot Consumption Value by Application (2018-2023)
    Table 168. Global Intelligent Customer Service Robot Consumption Value Forecast by Application (2024-2029)
    Table 169. North America Intelligent Customer Service Robot Consumption Value by Type (2018-2023) & (USD Million)
    Table 170. North America Intelligent Customer Service Robot Consumption Value by Type (2024-2029) & (USD Million)
    Table 171. North America Intelligent Customer Service Robot Consumption Value by Application (2018-2023) & (USD Million)
    Table 172. North America Intelligent Customer Service Robot Consumption Value by Application (2024-2029) & (USD Million)
    Table 173. North America Intelligent Customer Service Robot Consumption Value by Country (2018-2023) & (USD Million)
    Table 174. North America Intelligent Customer Service Robot Consumption Value by Country (2024-2029) & (USD Million)
    Table 175. Europe Intelligent Customer Service Robot Consumption Value by Type (2018-2023) & (USD Million)
    Table 176. Europe Intelligent Customer Service Robot Consumption Value by Type (2024-2029) & (USD Million)
    Table 177. Europe Intelligent Customer Service Robot Consumption Value by Application (2018-2023) & (USD Million)
    Table 178. Europe Intelligent Customer Service Robot Consumption Value by Application (2024-2029) & (USD Million)
    Table 179. Europe Intelligent Customer Service Robot Consumption Value by Country (2018-2023) & (USD Million)
    Table 180. Europe Intelligent Customer Service Robot Consumption Value by Country (2024-2029) & (USD Million)
    Table 181. Asia-Pacific Intelligent Customer Service Robot Consumption Value by Type (2018-2023) & (USD Million)
    Table 182. Asia-Pacific Intelligent Customer Service Robot Consumption Value by Type (2024-2029) & (USD Million)
    Table 183. Asia-Pacific Intelligent Customer Service Robot Consumption Value by Application (2018-2023) & (USD Million)
    Table 184. Asia-Pacific Intelligent Customer Service Robot Consumption Value by Application (2024-2029) & (USD Million)
    Table 185. Asia-Pacific Intelligent Customer Service Robot Consumption Value by Region (2018-2023) & (USD Million)
    Table 186. Asia-Pacific Intelligent Customer Service Robot Consumption Value by Region (2024-2029) & (USD Million)
    Table 187. South America Intelligent Customer Service Robot Consumption Value by Type (2018-2023) & (USD Million)
    Table 188. South America Intelligent Customer Service Robot Consumption Value by Type (2024-2029) & (USD Million)
    Table 189. South America Intelligent Customer Service Robot Consumption Value by Application (2018-2023) & (USD Million)
    Table 190. South America Intelligent Customer Service Robot Consumption Value by Application (2024-2029) & (USD Million)
    Table 191. South America Intelligent Customer Service Robot Consumption Value by Country (2018-2023) & (USD Million)
    Table 192. South America Intelligent Customer Service Robot Consumption Value by Country (2024-2029) & (USD Million)
    Table 193. Middle East & Africa Intelligent Customer Service Robot Consumption Value by Type (2018-2023) & (USD Million)
    Table 194. Middle East & Africa Intelligent Customer Service Robot Consumption Value by Type (2024-2029) & (USD Million)
    Table 195. Middle East & Africa Intelligent Customer Service Robot Consumption Value by Application (2018-2023) & (USD Million)
    Table 196. Middle East & Africa Intelligent Customer Service Robot Consumption Value by Application (2024-2029) & (USD Million)
    Table 197. Middle East & Africa Intelligent Customer Service Robot Consumption Value by Country (2018-2023) & (USD Million)
    Table 198. Middle East & Africa Intelligent Customer Service Robot Consumption Value by Country (2024-2029) & (USD Million)
    Table 199. Intelligent Customer Service Robot Raw Material
    Table 200. Key Suppliers of Intelligent Customer Service Robot Raw Materials
List of Figures
    Figure 1. Intelligent Customer Service Robot Picture
    Figure 2. Global Intelligent Customer Service Robot Consumption Value by Type, (USD Million), 2018 & 2022 & 2029
    Figure 3. Global Intelligent Customer Service Robot Consumption Value Market Share by Type in 2022
    Figure 4. Text Chatbot
    Figure 5. Voice Chatbot
    Figure 6. Global Intelligent Customer Service Robot Consumption Value by Type, (USD Million), 2018 & 2022 & 2029
    Figure 7. Intelligent Customer Service Robot Consumption Value Market Share by Application in 2022
    Figure 8. Corporate Website Picture
    Figure 9. Online Store Picture
    Figure 10. Other Picture
    Figure 11. Global Intelligent Customer Service Robot Consumption Value, (USD Million): 2018 & 2022 & 2029
    Figure 12. Global Intelligent Customer Service Robot Consumption Value and Forecast (2018-2029) & (USD Million)
    Figure 13. Global Market Intelligent Customer Service Robot Consumption Value (USD Million) Comparison by Region (2018 & 2022 & 2029)
    Figure 14. Global Intelligent Customer Service Robot Consumption Value Market Share by Region (2018-2029)
    Figure 15. Global Intelligent Customer Service Robot Consumption Value Market Share by Region in 2022
    Figure 16. North America Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
    Figure 17. Europe Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
    Figure 18. Asia-Pacific Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
    Figure 19. South America Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
    Figure 20. Middle East and Africa Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
    Figure 21. Global Intelligent Customer Service Robot Revenue Share by Players in 2022
    Figure 22. Intelligent Customer Service Robot Market Share by Company Type (Tier 1, Tier 2 and Tier 3) in 2022
    Figure 23. Global Top 3 Players Intelligent Customer Service Robot Market Share in 2022
    Figure 24. Global Top 6 Players Intelligent Customer Service Robot Market Share in 2022
    Figure 25. Global Intelligent Customer Service Robot Consumption Value Share by Type (2018-2023)
    Figure 26. Global Intelligent Customer Service Robot Market Share Forecast by Type (2024-2029)
    Figure 27. Global Intelligent Customer Service Robot Consumption Value Share by Application (2018-2023)
    Figure 28. Global Intelligent Customer Service Robot Market Share Forecast by Application (2024-2029)
    Figure 29. North America Intelligent Customer Service Robot Consumption Value Market Share by Type (2018-2029)
    Figure 30. North America Intelligent Customer Service Robot Consumption Value Market Share by Application (2018-2029)
    Figure 31. North America Intelligent Customer Service Robot Consumption Value Market Share by Country (2018-2029)
    Figure 32. United States Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
    Figure 33. Canada Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
    Figure 34. Mexico Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
    Figure 35. Europe Intelligent Customer Service Robot Consumption Value Market Share by Type (2018-2029)
    Figure 36. Europe Intelligent Customer Service Robot Consumption Value Market Share by Application (2018-2029)
    Figure 37. Europe Intelligent Customer Service Robot Consumption Value Market Share by Country (2018-2029)
    Figure 38. Germany Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
    Figure 39. France Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
    Figure 40. United Kingdom Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
    Figure 41. Russia Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
    Figure 42. Italy Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
    Figure 43. Asia-Pacific Intelligent Customer Service Robot Consumption Value Market Share by Type (2018-2029)
    Figure 44. Asia-Pacific Intelligent Customer Service Robot Consumption Value Market Share by Application (2018-2029)
    Figure 45. Asia-Pacific Intelligent Customer Service Robot Consumption Value Market Share by Region (2018-2029)
    Figure 46. China Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
    Figure 47. Japan Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
    Figure 48. South Korea Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
    Figure 49. India Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
    Figure 50. Southeast Asia Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
    Figure 51. Australia Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
    Figure 52. South America Intelligent Customer Service Robot Consumption Value Market Share by Type (2018-2029)
    Figure 53. South America Intelligent Customer Service Robot Consumption Value Market Share by Application (2018-2029)
    Figure 54. South America Intelligent Customer Service Robot Consumption Value Market Share by Country (2018-2029)
    Figure 55. Brazil Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
    Figure 56. Argentina Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
    Figure 57. Middle East and Africa Intelligent Customer Service Robot Consumption Value Market Share by Type (2018-2029)
    Figure 58. Middle East and Africa Intelligent Customer Service Robot Consumption Value Market Share by Application (2018-2029)
    Figure 59. Middle East and Africa Intelligent Customer Service Robot Consumption Value Market Share by Country (2018-2029)
    Figure 60. Turkey Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
    Figure 61. Saudi Arabia Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
    Figure 62. UAE Intelligent Customer Service Robot Consumption Value (2018-2029) & (USD Million)
    Figure 63. Intelligent Customer Service Robot Market Drivers
    Figure 64. Intelligent Customer Service Robot Market Restraints
    Figure 65. Intelligent Customer Service Robot Market Trends
    Figure 66. Porters Five Forces Analysis
    Figure 67. Manufacturing Cost Structure Analysis of Intelligent Customer Service Robot in 2022
    Figure 68. Manufacturing Process Analysis of Intelligent Customer Service Robot
    Figure 69. Intelligent Customer Service Robot Industrial Chain
    Figure 70. Methodology
    Figure 71. Research Process and Data Source

Research Methodology

Client Requirements

Review and analyze client requirements

Discussion of all the project requirements and queries

Flexibility Check

Project Feasibility Analysis

Finalizing tentative research programme

Structuring project proposal with scope, timeline, and costs

Analyzing Market Dynamics

Determination of key drivers, restraints, challenge, and opportunity

Identifies market needs and trends

Market Size Estimation & Forecast

Estimation of historical data based on secondary and primary data

Anticipating market recast by assigning weightage to market forces (drivers, restraints, opportunities)

Freezing historical and forecast market size estimations based on evolution, trends, outlook, and strategies

Consideration of geography, region-specific product/service demand for region segments

Consideration of product utilization rates, product demand outlook for segments by application or end-user.

Data Source

Secondary Source
Data collections from annual reports, presentations,associations, journals, analyst reports, paid database, press releases, blogs, newsletters,and GIR repositories.

Primary Source
Research discussion with manufacturers, distributors, suppliers, end user, industry experts to verify insights.

Validation and
triangulation of
secondary and primary source.

Collection of data

Cumulating and collating the essential qualitative and quantitative data

Generation of report in client requested format by research analysts

Reviews by expert analysts

Final quality check

Clarifying queries

Receiving feedback

Ensuring satisfaction

01 Identification of data

This step involves identification of several primary and secondary data research sources, including Global Info Research's internal data sources. The primary sources consist of in-depth discussions and interviews with policy makers, industry experts, and data evaluators, whereas secondary sources include a thorough study of market journals, press releases, annual reports, and government and non-government agencies websites.
02 Evaluation of Market Dynamic

This phase includes a detailed evaluation of several factors that are likely to affect the market dynamics. It involves a comprehensive assessment of major market pain points, drivers, and trends. It also comprises a detailed study of research plans and methodology.
03 Collection of Data

This process consists of gathering data, accessing proprietary databases, and reaching out to key industry participants that operate in the market across the value chain. It also involves studying several patterns in the historical data and comparing it with the current scenario.
04 Collaboration of Data

This stage involves the validation of data and arrival at actual statistics, and evolution of the market over the years. It entails the study and analyzes various segments and verticals of the market. An impact analysis is also performed to observe which factors will affect the market in the next few years.
05 Verification and Analysis

This is the final stage, which involves both quantity and quality checks. Although the process of data verification is an integral part of the research process, all data points and statistics and figures are re-checked to uphold their authenticity and validity.

Companies Mentioned

Watson Assistant (IBM)
MobileMonkey
Freshdesk
Oracle
Genesys
AWS
ItsAlive
Amelia
Xpresso.ai
Reply.ai
Nuance
AgentBot
Botsify
Bold 360
Acquire.io
SnapEngage
WP-Chatbot
DialogFlow
Conversable
Pandorabots
ChattyPeople
ActiveChat
Xenioo
Converse AI
Engati
Pypestream
Kayako
ZoConvert
Nanjing Yunwen Network Technology
Udesk

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